Navigating Mayo Clinic
My parent is coping with an undiagnosed autonomic disease and has visited Mayo clinics 2x within the last 3mos now. Unfortunately, it seems that they only receive information through "the portal" and the specialty doctor is unavailable to have phone conversations (my parent lives in a remote part of the country & Dr. is in FL). Is this typically the case, or can I help them talk directly with the doctor? I believe navigating the "portal" is a difficult challenge for an aging generation and I know talking directly with the doctor after diagnosis would help tremendously.