Get Started on Connect

Step-by-step instructions to help you get the most out of Connect.

  1. Click JOIN in the top right corner.
    On a mobile device, click the menu (☰) symbol, then click Register.
    Join
  2. Choose a username. Your username is the nickname that represents you and that is visible to other members.
    • Use only letters and numbers for your username.
    • You do not have to use your real name if you wish to remain anonymous.
  3. Enter your email address, and choose a unique password.
  4. Keep the box checked that says “Receive emails related to activity and events on Mayo Clinic Connect.” to receive alerts about activity on the site (recommended).
    • You can change your notification preferences at any time.
  5. Click CONTINUE.
    Continue
  6. Read the Terms of Use, and click AGREE & CONTINUE.
    Agree and Continue
  7. Click TAKE ME TO CONNECT to start talking with others.
    • On this page, Mayo Clinic patients can also sign up to become a Mayo Clinic Champion.
      Take Me To Connect

Next steps: Learn how to Follow a Group and Take Part in a Discussion.

If you already have a Connect account, here’s how to login to your account.


  1. Click LOGIN in the upper right corner,
    • On a mobile device, click the menu (☰) symbol, then click Login.
  2. Enter your email and password.
  3. Check the box that says "Keep me signed in" if you are using a personal device (recommended). Then you won't have to login every time you visit Connect.
  4. Click LOGIN.

Note: You can also use Twitter, LinkedIn or Facebook to login to Mayo Clinic Connect. Go to your Account Settings and connect your social networks for easy login.

Next steps: Learn how to Update Your Profile and Take Part in a Discussion.


  1. Click DISCUSS at the top of Connect or in the menu (☰) on a mobile device; then select Groups.
    Groups
  2. Click +Follow below the group or groups you find interesting.
    Follow
  3. Select whether to receive an email each time a new post appears or to be notified about posts in an email digest only.
  4. Click Update.

To unsubscribe and no longer receive notifications about a group, click +Following.

Next Steps: Learn about the email digest and how to Set Notification Preferences.


  1. Click DISCUSS at the top of Connect or in the menu (☰) on a mobile device; then select Groups.
    Groups
  2. Click a group that interests you and scroll to review recent discussions.
  3. Click the title of a discussion. This will take you to the discussion thread where you can read all the messages.
  4. Click REPLY and write your message.
  5. Click POST REPLY.
    Post Reply

You will receive email notifications when new messages are posted to the discussion.

Next Steps: How to Subscribe or Unsubscribe from a Discussion and Set Notification Preferences.


  1. Click DISCUSS at the top of Connect or in the menu (☰) on a mobile device; then select Groups.
    Groups
  2. Click a group that interests you.
  3. Scroll the list of recent discussions to see if your question has been asked and answered by other members.
  4. Click START A DISCUSSION.
    Start A Discussion
  5. Enter a title on the topic you want to discuss.
    • Briefly describe the topic to help others find it.
  6. Write your message.
  7. Click CREATE DISCUSSION.
    Create Discussion

You’ll receive email alerts when someone posts a reply.

Next Steps: How to Subscribe or Unsubscribe from a Discussion and See My Activity.


As on social media sites like Facebook, Twitter and Instagram, Connect allows you to mention other members so they are alerted to your post.

To mention another Connect member:

  1. Type "@" and member's @username.
  2. Select a name from the list that appears.

When you mention a person, they will get an email notification that you mentioned them in a post. It will also create a link to the member’s profile in the message.

When another member mentions you in a discussion, you will be subscribed and will receive email notifications when new messages are added.

Next Steps: How to Add and Edit My Profile and Subscribe or Unsubscribe from a Discussion.


You can send a private message to another Connect member or group of members.

  1. Click the member's username. This will bring you to the member’s profile page.
  2. Click Send Private Message.
    Send PM
  3. Write a subject and your message.
    • You can add other members to the private message by typing their usernames in Add Recipients (Do not include @).
  4. Click Send Message.

Next Steps: How to Add and Edit My Profile


Personalize your account. Member profiles lets you tell people about yourself and helps you find others.

  1. Go to your Profile.
    • Click your avatar in the top right and select My Profile.
    • On a mobile device, click the menu (☰) symbol and select My Account, then My Profile.
      My Profile
  2. Click EDIT to add or edit your:
    • Name (optional)
    • Bio (Tell us about you. Max 500 characters.)
    • Profile photo (Use JPG, JPEG, JPE, PNG or GIF format. Less than 5MB in size.)
    • Banner image (Choose from the options.)
  3. Click SAVE PROFILE.
  4. Click “I’m Done Editing.

Your profile also shows the Groups and Pages you follow, and the messages you’ve posted. You can edit the Groups and Pages you follow in your profile.

Next Steps: How to Set Notification Preferences.


Control when and how often Mayo Clinic Connect sends email notifications to you. You can change your notification preferences any time.

  1. Go to your Account Settings.
    • Click your avatar in the top right and select Account Settings.
    • On a mobile device, click the menu (☰) symbol and select My Account and then Account Settings.
      Account Settings
  2. Scroll down to Email Notifications.
  3. Click +Edit beside each category and choose to receive email notifications for each post, in your digest only or to unfollow.
    • Posts: You can turn on or turn off to receive a notification when someone likes a post you’ve made or when a member @mentions you in a post. (Recommended to keep on.)
    • Groups: Follow Groups that interest you. Choose how you wish to be notified about activity in each of the groups you follow.
    • Pages: Follow expert Pages (blogs by Mayo Clinic experts) that interest you. You’ll be notified when a new blog post is published (usually weekly or bi-weekly).
    • Digest: Choose to receive an email summary of activity from the Groups and Pages that you follow: Daily, Weekly or Never.
      Notification Preferences

Next Steps: How to Stop all Notifications or Add and Edit My Profile.


When you post a message to a discussion thread, you are automatically subscribed to receive email notifications when new messages are posted.

You can change your preferences for each discussion you are following.

  1. Click +Following below the original message of the thread.
  2. Select how you want to be notified or not.
  3. Click Update.

You can also follow or subscribe to a discussion without posting a message.

  1. Click +Follow below the original message of the thread.
  2. Select how you want to be notified.
  3. Click Update.

You can turn off email notifications (unsubscribe) from a specific discussion thread.

  1. Either click Unsubscribe from this thread at the bottom of the next email you receive OR Click +Following below the original message of the thread.
  2. Select how you want to be notified or not.
  3. Click Update.


  1. Go to your Account Settings.
    • Click your avatar in the top right and select Account Settings.
    • On a mobile device, click the menu (☰) symbol and select My Account and then Account Settings.
      Account Settings
  2. Scroll to the bottom of the page to “Disable all email notifications.”
  3. Click +Edit
  4. Select the Turn off all email notifications checkbox.
    Turn Off All Email Notifications
  5. Click SAVE.

To start receiving notifications again, simply repeat the instructions and Enable email notifications. Your previous settings will be re-instated.

Do you have a question that wasn’t answered here? Contact a Community Moderator.