How to comment, reply, react, bookmark, and more

Apr 16, 2021 | Colleen Young, Connect Director | @colleenyoung | Comments (22)

There are many ways to interact with other members on Mayo Clinic Connect. You can comment, reply, react, bookmark, and more.

Comments, Replies and Reactions

Click the blue button to add a Comment to any discussion.

Reply to a comment within the discussion. This will send an email to the member to let them know you've replied specifically to their comment.

If a post has several replies, click the reply counter (2 replies) to see the reply thread.  

Click the Like, Helpful, Hugs to tell the member you like their post, found it helpful or want to send them support. Click the reactions counter (12 reactions) to see who else reacted to the post.


Click the ellipsis (⋯) in the bottom right of a post to see Actions

  • Actions for a discussion include:
    • Get the URL for the discussion
    • Bookmark to reference the post later
    • Mute the discussion to stop getting notifications for this discussion
    • Report the discussion to alert the moderators

  • Actions for a comment or reply include:
    • Get the URL for the post
    • Bookmark 
    • Report 

For 30 minutes after posting, you will also see the action Edit this Comment.

You can sort a discussion from Oldest to Newest posts to read the discussion in chronological order or from Newest to Oldest to see the most recent replies first. Additionally, sort by Most Replied To posts and the Most Liked posts to discover information members found topical, useful, and helpful. 

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Thank you, Colleen, for the valuable information. I read your post and then bookmarked it. I didn't know how to do that before and I appreciate your help! You are very valuable to this Mayo Connect!


I input information requested in order to make an appointment. I got to insurance info and as I started to input the info it stopped and wouldn't allow me to go on. I certainly hope all my info I input was not lost. Now what??

Jump to this post

@cabarb43, you are referring to filling out the online appointment request form here:

If you need help filling out the form, please call the Mayo Clinic location where you would like to request an appointment:
Rochester, Minnesota
Central Appointment Office
7 a.m. to 6 p.m. Central time
Monday through Friday

Phoenix/Scottsdale, Arizona
Central Appointment Office
8 a.m. to 5 p.m. Mountain time
Monday through Friday

Jacksonville, Florida
Central Appointment Office
8 a.m. to 5 p.m. Eastern time
Monday through Friday

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