About Connect: Who, What & Why
Mayo Clinic Connect is an online community that connects people. In the About Connect page, find out more about members, mentors and the community. Meet the team of Mayo Clinic moderators and how the community is managed. Review the community guidelines and learn how you can get the most from your Connect experience.
Twice a month, a member of your Connect community is featured in the Member Spotlights. Follow the About Connect page to get updates about members and the community.
Replies and @mentions: How do I know who is replying to whom?
You can join discussions on Connect by replying to other members’ messages. You can also mention specific members in your reply so they know you’re responding specifically to them. All replies are seen by everyone.
What is a reply?
A reply is a response to a message or comment. You can reply by clicking or tapping REPLY below the message to which you wish to respond.
When someone has replied to a message, you will see who they responded to and a snippet of their message.
1. Click or tap on +(show) and the snippet will expand to display the full message that was replied to.
2. Click -(hide) to close the message
Your reply will be seen by and benefit all members who are following the discussion, and they can tell which message you are replying to.
What is a @mention?
A mention is a message or reply that contains another person’s @username anywhere in the message. If you include multiple @usernames in your message, all of those members will get a notification that they have been mentioned by you.
How to mention a Connect member
- Type your message in the compose box.
- Type "@" and member's @username.
- Select the username you want from the list that appears. Example: "I agree. @rosemarya what did you find challenging?"
- Click or tap POST REPLY to post.
Make sure that you @mention the full username. For example @hopeful is not the same person as @hopeful33250. You want the right member to get a notification that you’ve replied to them.
Learn more tips
- Get Started on Mayo Clinic Connect
- [TIP] Customize the Order You View Posts - See New Posts First
- How to Update Your Profile
Colleen Young, Connect Director
@colleenyoung
@colleenyoung
Posts: 9989
Joined: Jul 23, 2014
Thank you @colleenyoung Thank you all the information. I'm gong to save it, because my mind can't remember all of it, but I wrote down how to do a private message. There's so many that don't put the @ to the person they are messaging too. I tell them sometimes. Is there a way to let every one know? Remember I think I can help you on the Mayo ? Can't think of what it is called. Jeanie
Thanks @lilypaws for your public comment on this blog post. When you @mention my username, it is still a public post for the benefit of everyone in the group discussion. Putting a person's @username is an option, not a obligation. It can help to distinguish who a person is addressing, but sometimes people are writing to everyone. Does that make sense?
Liked by Nancy, Volunteer Mentor
@lilypaws
Thank you @colleenyoung Thank you all the information. I'm gong to save it, because my mind can't remember all of it, but I wrote down how to do a private message. There's so many that don't put the @ to the person they are messaging too. I tell them sometimes. Is there a way to let every one know? Remember I think I can help you on the Mayo ? Can't think of what it is called. Jeanie