Speech-to-text Apps

Posted by joyces @joyces, Jul 22, 2019

None of the hearing clinics nor the vestibular clinic I've been to recently have any information about speech-to-text apps. I've done online research and learned enough…just to be "dangerous"! I want to know more before buying a tablet, downloading an app, and learning to use it. I have the added problem of living in the forest, sans even the least amount of cell reception. None of the techs I've talked to can comprehend such an oddity. <g>

Interested in more discussions like this? Go to the Hearing Loss group.

@billgebhardt

Has anyone tried a speech-to-text app? I have downloaded 3 of them and they all have a "wrong word" issue. Bill

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If you've got questions about speech-to-text apps, @tonyinmi has so much info it blows my mind. Thanks Tony for having helped members throughout the discussion in the Hearing Loss group. I'm glad that @billgebhardt started this specific topic to bring all the advice and tips to one place.

Tony, @imallears @livingat45north @lizzy102 and @maryjax also talked about apps in this discussion:
Live Transcribe Problem https://connect.mayoclinic.org/discussion/live-transcribe-problem/

Bill, which 3 apps did you try and which had the "wrong word" issue?

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@billgebhardt

Has anyone tried a speech-to-text app? I have downloaded 3 of them and they all have a "wrong word" issue. Bill

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Glad to help you out Bill (and thanks Colleen for moderating these threads). Can you tell me more about what issues your having Bill? Also, just an item for everyone. With Google, Microsoft and Otter, everything you're saying is recorded and per the usage terms you have to agree to use, they then can make money selling your conversation to others (e.g,, advertisers). Just be aware that everything you're saying is being recorded. The only one that is private and secure that I know of is http://www.streamer.center. It's free to try for the first 30 days, but after that costs $9/mo. That's not a per-person cost like Otter. With Streamer you're encouraged to share your subscription with as many people as you want. It's also for unlimited captioning, whereas with Otter you have to keep track of how many minutes you've used to make sure you don't go over.

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@billgebhardt

Has anyone tried a speech-to-text app? I have downloaded 3 of them and they all have a "wrong word" issue. Bill

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Colleen, the issue for me is when I say one word and the text produces something very different, and possibly embarrassing. While using LiveTranscribe, I was demonstrating how LT worked. After bringing it up, I said in a firm demonstrative voice, “Talk” The text showed, “F—K”. That is an extreme example. More frequently I will be talking with someone and the words are so scrambled it doesn’t make sense to the speaker, let alone me. I have experienced this with all three apps, LiveTranscribe, SpeechNotes, and Nuance’s Dragon.

Living…., because Otter was mentioned earlier, I have downloaded it and am giving it a trial. Too early to make a decision. Next will be Streamer.
Thanks to all for your time and interest.
Bill Gebhardt

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@billgebhardt

Colleen, the issue for me is when I say one word and the text produces something very different, and possibly embarrassing. While using LiveTranscribe, I was demonstrating how LT worked. After bringing it up, I said in a firm demonstrative voice, “Talk” The text showed, “F—K”. That is an extreme example. More frequently I will be talking with someone and the words are so scrambled it doesn’t make sense to the speaker, let alone me. I have experienced this with all three apps, LiveTranscribe, SpeechNotes, and Nuance’s Dragon.

Living…., because Otter was mentioned earlier, I have downloaded it and am giving it a trial. Too early to make a decision. Next will be Streamer.
Thanks to all for your time and interest.
Bill Gebhardt

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Let me know if you have any questions about Streamer Bill and I can try to help. Their tech dept also answers phone calls and returns phone calls if they're not available when you call so you have to leave a message (a lot of software companies don't do that anymore…). 507-645-8924 is the number.

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@billgebhardt

Has anyone tried a speech-to-text app? I have downloaded 3 of them and they all have a "wrong word" issue. Bill

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Streamer is now directly integrated with Zoom, so you can use it to caption your meetings and webinars. Here's the info: https://streamerlink.cc/Streamer-Zoom-Letter

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@tonyinmi

Bill, the speech to text apps are not perfect, but they are not bad. They're definitely better than the captions we see on TV so could be used for that purpose. The most popular apps right now seem to be Live Transcribe and Otter. Otter is available for both iPhone and Android but Live Transcribe is only available for the iPhone.
Tony in Michigan

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I was able to download Live Transcribe on my Android – Galaxy S8. It's ok, but I have difficulty trying to determine what I the other person said from what I said.

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@lindleys

I was able to download Live Transcribe on my Android – Galaxy S8. It's ok, but I have difficulty trying to determine what I the other person said from what I said.

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Live Transcribe reels all the conversation out in a single paragraph…no break between speakers. That does make it difficult to recreate after a meeting's over, especially one that lasts for hours and is larded with lots of technical stuff. Live Transcribe is better than anything else about unusual words, but some technical stuff is very different from what what actually said. Much less bad than Otter.

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@lindleys

I was able to download Live Transcribe on my Android – Galaxy S8. It's ok, but I have difficulty trying to determine what I the other person said from what I said.

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@lindleys and @joyces, not separating the speaker is a drawback to using speech to text. CART (real person doing the transcriptions) will not have that problem. When I have a remote meeting, usually by using Zoom, I delegate who speaks so I will say their name before the person speaks. The name shows up in the transcript. Also, before someone speaks, we remind them to say their name first. It's a duplication of the persons name, but it prevents the problem you describe. Some meeting platforms know who is speaking and will automatically insert that into the transcript.
Tony in Michigan

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@joyces

Live Transcribe reels all the conversation out in a single paragraph…no break between speakers. That does make it difficult to recreate after a meeting's over, especially one that lasts for hours and is larded with lots of technical stuff. Live Transcribe is better than anything else about unusual words, but some technical stuff is very different from what what actually said. Much less bad than Otter.

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@joyces
I agree with you about Live Transcribe which I have been using since it first came out. It’s been invaluable with everyone wearing masks. I tried Otter and it was okay but I uninstalled it as it was not being used. I am going to give it a try again. I use TextEdit in desperation if the WiFi is bad in a certain area but it’s mediocre at best.

I never found it difficult to separate my comments from the other speaker even in the few meetings I have used it in. But my use of it is 90% personal and I never thought of that option like CART which is awesome. I am going to post another review on Live Transcribe in the play store and mention the possibility of separating conversations as a future upgrade.
Thank you Gaudellet University.

Florida Mary

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@billgebhardt

Has anyone tried a speech-to-text app? I have downloaded 3 of them and they all have a "wrong word" issue. Bill

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Lots of comments on Live Transcribe not identifying who is speaking. I think Otter does that, and I know that http://www.Streamer.center can automatically identify who is speaking. For a live conversation it shows me the name and a picture of the person that's speaking. In the printed transcript it doesn't show the picture, but it does list the name along side the text of what they said. With Streamer I can also tag the transcript with notes.

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@tonyinmi

@lindleys and @joyces, not separating the speaker is a drawback to using speech to text. CART (real person doing the transcriptions) will not have that problem. When I have a remote meeting, usually by using Zoom, I delegate who speaks so I will say their name before the person speaks. The name shows up in the transcript. Also, before someone speaks, we remind them to say their name first. It's a duplication of the persons name, but it prevents the problem you describe. Some meeting platforms know who is speaking and will automatically insert that into the transcript.
Tony in Michigan

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Not identifying speakers isn't an issue of speech-to-text software, but rather an issue with the Live Transcribe app. I think that in the printed transcript Otter separates speakers (but not during the actual conversation), and I know that http://www.Streamer.center identifies speakers both during the actual conversation and in the printed transcript. During the live conversation it also pops up a picture of the person that is talking at that moment.

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@billgebhardt

Has anyone tried a speech-to-text app? I have downloaded 3 of them and they all have a "wrong word" issue. Bill

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… and for those of you using Zoom, both Rev and Streamer now offer live captions for Zoom meetings and webinars. For Rev the speakers aren't identified, whereas with Streamer they are. Here's a link to the Streamer video showing you how it works. https://streamerlink.cc/Streamer-Zoom

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