First, I bought a cheap Android tablet and downloaded Live Transcribe. It worked, but the mic was so weak that it was useless, except for my own voice. I ditched my perfectly good IPhone and switched to an Android (Samsung A20) and downloaded Live Transcribe. I tried it at home with the TV, but most of the time there were no icons at the bottom of the screen, so I couldn't make it start. I did go to "Accessability" and ask to use Live Transcribe, but it still didn't work most of the time. I thought perhaps the mic wasn't strong enough to pick up electronic voices from the TV. Today, I went to a meeting of 10 people and fired up Live Transcribe…and got a message "App is offline. You'll see sound events, but not transcription." I was able to connect to the internet, but my phone continued to give me the same disappointing message. Another meeting of mystery discussion, dammit! I've searched on line to find an answer, but haven't been able to. This is extremely disappointing…the IPhone could connect for phone calls, at least, even though Otter was a dismal failure because it lagged five minutes or more behind and was unable to understand tech terms. Anyone else have this problem or know what I might be able to do–other than hurl the phone at the brick wall next to my desk????