Resound or Oticon?

Posted by sparklegram @sparklegram, Aug 4, 2019

Good morning everyone. I'm getting new hearing aids and Friday I saw my audiologist. I'm testing Resound first and then I'll try Oticon. She said these two are her "go-to" brands. Has anyone had experience with these two brands, and if so, do you have an opinion about them? It's been awhile since I bought my last pair which were Phonaks. Technology has changed drastically, so the learning curve seems huge to me! I'd appreciate your thoughts and experiences.

@bookysue

So so sad to hear- bummer. Resound factory was irksome to my audiologist drove her nuts- instead of replacing my resound I decided to do the repair- so worth it- now water repellant and working – hearing aids are 17 and 15 year old from resound – but customer service never responded back to me. Whole different ballgame there. Nano a over the counter mild to moderate is very customer based. Very honest too.

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Tell us more about the Nano??

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@nurseheadakes

I am in my fourth year with the Resound Linx hearing aids. They are the best out of all the previous hearing aids I have had in the last 19 years. The two that I help pay for through my insurance plan then, since I was working at the time, work through my mobile phone app. I purchased an iPhone so that it could work the best on the phone. My audiologist placed four different programs on the hearing aid which are displayed on the app. I turn on my hearing aids and iPhone to work the hearing aids so I can pick up phone calls, listen in a looped setting, tone down in a noisy environment, or mute out my tinnitus. I will be getting a mini mic to complement the hearing aids which I neglected to purchase at the time of the hearing aids because I didn't feel I needed it at the time. I have been losing more of my hearing so will need to have people wear the mic so I can hear their speaking into my hearing aids. Over all this has been the best investment I have ever had in my life outside of the Volkswagen Vetta which has saved my life many times. These hearing aids allow me to talk on the phone with my mom via FaceTime and to anyone as if they are right next to me. I can alter the volumes in the four programs if I need to since the thresholds have been tweaked by the audiologist to allow the changes. Its a win/win situation all around. I have mod to severe hearing loss in both ears with hyperacusis and migraine syndrome. I need to have super hearing aids that adjust and work with my tricky brain. These do that for me.

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You are so fortunate as I just purchased ReSound and they are not working for me at all. I have all the accessories and they are useless for me. Very sad.

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I am stumped…as to why the hearing aid doesn't work for you. Did you have the audiogram done and did your audiologist match/map your hearing loss for both you ears to each of the hearing aids to be sure that you care able to hear correctly through them? Generally, you get the aids first to learn to hear through them first. The accessories are NOT purchased until you are comfortable with you aids first. They come after you have had adequate time using your aids and know when you need to have other devices to augment your aids. All of the devices put together in a pot will of course be useless if you don't give your brain enough time to use the aids and get use to hearing through them. Is this what happened?

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I have had the hearing aids for a few months and have seen my hearing person every week. He cannot get me to be able to 'understand' a person speaking. Because of this I cannot travel any longer and that disappoints me. Unfortunately I have reached the isolation point in my hearing and I am heartbroken as I spent so much money and time – even bought the IPhone to go with them but to no avail. I don't know if I could go to another audiologist as I have already purchased the aids but I would love to just to see if someone else can make them work for me.

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@chsfd11

I have had the hearing aids for a few months and have seen my hearing person every week. He cannot get me to be able to 'understand' a person speaking. Because of this I cannot travel any longer and that disappoints me. Unfortunately I have reached the isolation point in my hearing and I am heartbroken as I spent so much money and time – even bought the IPhone to go with them but to no avail. I don't know if I could go to another audiologist as I have already purchased the aids but I would love to just to see if someone else can make them work for me.

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@chsfd11, I know there is a time limit that we're given to try out the hearing aids, (for me it is 45-90 days) and after that time limit expires, we are supposed to own them, but it sounds extremely unfair to me that your audiologist has taken all this time, and not advised you to give up on those particular aids. What does everyone else think?

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The purchase of any hearing aid(s) is a bundled price that includes the time spend in trialing them, time spent in wearing them, and the time spent w/audiologist to adjust them to your hearing loss. If they don't work – then take them back and ask for a copy of your audiogram. Even though the hearing aids are powerful or may be toted to be the best for someone, they may not be what you need. If you hearing loss is profound, perhaps you need a cochlear implant or a type of implant between the two. Going to a hospital/university based ENT/Audiologist based facility may be able to help you if you word comprehension is to the point where you can no determine what speech is and a hearing aid can not help you. An audiogram can not help determine that. speech/word comprehension ratio. Check on that since this is the other part of the equation for people who are hard of hearing/deaf. .

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All of this is my fault I know as he said perhaps I should return to my older aids but I said I wanted so much for the newer aid to work that I would continue to try. I gambled and lost a great deal for my wishful thinking.

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@chsfd11

I have had the hearing aids for a few months and have seen my hearing person every week. He cannot get me to be able to 'understand' a person speaking. Because of this I cannot travel any longer and that disappoints me. Unfortunately I have reached the isolation point in my hearing and I am heartbroken as I spent so much money and time – even bought the IPhone to go with them but to no avail. I don't know if I could go to another audiologist as I have already purchased the aids but I would love to just to see if someone else can make them work for me.

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The audiologist should have acknowledge the mistake earlier and change for the lair that works- normal deal for reputable ones.

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@countryfi

Tell us more about the Nano??

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Nano works with you – and they are honest -I am moderate to severe. And they work to the point I will not be without hearing. They do not go by audiograms which makes it even more amazing that they work at any level. I am a fan.
It’s sounds like Audiologists nowadays do not do the care they used to. I know mine former one failed me (never a speech within noise hearing test -my current Penn care does) she wanted awards instead of working wirh you as promised.

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I have tested both and chose the Oticon Opn1 – since I bought mine late 2018, they have come out with an updated aid which I "hear" is even more powerful. I have worn Phonaks in the past and had a good experience. The audiologist you work with is very important, as so much of the art in properly fitting the aid rests with this key individual. Good luck!

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Has anyone had success with using a cochlear implant with a resound hearing aid? I have heard that they can work together with one remote but have not yet found someone who knows the technology.

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I have Resound Lynx. As with the Resound and the other hearing aids I've had, for me the main problem is hearing in noisy surroundings. At those times I set it to reduce background noise and sounds, but they do little to no good. That's where the hearing aid industry is really lacking.

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@wittmack

Has anyone had success with using a cochlear implant with a resound hearing aid? I have heard that they can work together with one remote but have not yet found someone who knows the technology.

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i have used both together – both companies make a phone clip, mini mic and TV streamer that work with both the hearing aid and implant – there is a remote for the implant that adjusts settings, but i have not yet a remote that works with both. hope this helps

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@sparklegram

Thank you, Eloise. Mine don't have batteries. My previous Phonak took size 13 batteries, too. These Resounds go into a charger to stay charged. There is a wee cone attached to a thin wire that is also attached to the hearing aid. I find them a bit difficult to insert so far, but I presume I'll get used to it.

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@nurseheadake Eloise, your Resounds don't have the little wire that goes into your ear, correct? Is the unit that fits behind your ear pretty small? My last hearing aids, Phonaks were behind the ear, no wire, and were quite large. too large. I got thim several years ago I'm just still having a problem with the wire and the the little cone insert in my new Resounds. I'm wondering how the newer Phonaks are in comparison to the Resounds quality-wise.

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Hi Sparklegram – My Resound LinX were the first generation hearing aids that promoted the streaming into my iPhone. They are small behind-the-ears, digital and yes have the plastic tube that connects to my ears with the replaceable buds. I have some residual hearing so these hearing aids help me with what I don't have. Each year Resound/GN updates their Hearing Computers to do more for for those who can't hear. Remember, these are mini computers that have many components to them. https://www.resound.com/en-us/hearing-aids/digital. Check out their website that shows what is happening behind the scene and the latest models that are available. I have not updated mine because mine are still appropriate for me.
Each night when I take my hearing aids out, I take the buds off and wash them by hand with soap and water and then put them and the hearing aids, open the battery container – and put them all into my cleaner for the night. This allows for the aids, batteries and buds to last longer and for my ears to not itch because I am allergic to anything that sits near or on my ears. (they are plastic and draw moisture, bugs, etc.) Remember, these instruments are computers and need to be well taken care of and if you want them to work for you – they need to be properly taken care of to function for you in the most optimum way. Just like you take care of your home PC, laptop, cell phones, etc…your aids, CI and hearing devices are just as valuable if not more. Eloise

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