Resound or Oticon?

Posted by sparklegram @sparklegram, Aug 4, 2019

Good morning everyone. I'm getting new hearing aids and Friday I saw my audiologist. I'm testing Resound first and then I'll try Oticon. She said these two are her "go-to" brands. Has anyone had experience with these two brands, and if so, do you have an opinion about them? It's been awhile since I bought my last pair which were Phonaks. Technology has changed drastically, so the learning curve seems huge to me! I'd appreciate your thoughts and experiences.

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Don't know about Resound, but Oticon is little more than an extremely high priced amplifier. They promise the world, but deliver little more than a pebble. The ONLY thing that works as they claim is the connectivity. I can make phone calls on my iPhone and listen to music from my iPhone. Other than that, I hear nothing but noise, and very loud noise at that. On top of that, Oticon doesn't really care if their expensive amplifiers work as claimed. People First, not hardly. Money First – you bet.

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My experience is that Resound is the best brand. Best clarity of individual words for me.

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I am in my fourth year with the Resound Linx hearing aids. They are the best out of all the previous hearing aids I have had in the last 19 years. The two that I help pay for through my insurance plan then, since I was working at the time, work through my mobile phone app. I purchased an iPhone so that it could work the best on the phone. My audiologist placed four different programs on the hearing aid which are displayed on the app. I turn on my hearing aids and iPhone to work the hearing aids so I can pick up phone calls, listen in a looped setting, tone down in a noisy environment, or mute out my tinnitus. I will be getting a mini mic to complement the hearing aids which I neglected to purchase at the time of the hearing aids because I didn't feel I needed it at the time. I have been losing more of my hearing so will need to have people wear the mic so I can hear their speaking into my hearing aids. Over all this has been the best investment I have ever had in my life outside of the Volkswagen Vetta which has saved my life many times. These hearing aids allow me to talk on the phone with my mom via FaceTime and to anyone as if they are right next to me. I can alter the volumes in the four programs if I need to since the thresholds have been tweaked by the audiologist to allow the changes. Its a win/win situation all around. I have mod to severe hearing loss in both ears with hyperacusis and migraine syndrome. I need to have super hearing aids that adjust and work with my tricky brain. These do that for me.

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Thank you Nurseheadshakes. So is there a difference between Resound Linx and Resound Linx Quatro 961 which is what I'm currently wearing/testing?

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@tmclain

Don't know about Resound, but Oticon is little more than an extremely high priced amplifier. They promise the world, but deliver little more than a pebble. The ONLY thing that works as they claim is the connectivity. I can make phone calls on my iPhone and listen to music from my iPhone. Other than that, I hear nothing but noise, and very loud noise at that. On top of that, Oticon doesn't really care if their expensive amplifiers work as claimed. People First, not hardly. Money First – you bet.

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You contracted the company ? Sad because they were a good company

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The "Linx" brand is what we wear as a hearing aid just like we purchase "LG" appliances. Resound makes a number of different Linx models of hearing aids. I have one of their earlier models – the LinX2 – Surround Sound model with 2.4 GHZ wireless technology (connectivity) Mine are behind the ear 77 uses size 13 batteries. I chose red colored hearing aids so they match my red iPhone. My iPhone's bluetooth enables the wireless communications. There are wireless accessories that are available like I said including: TV Streamer, Mini Microphone and Phone Clip. Talk to your audiologist and they can provide you with all of the information about Resound. AND remember, take one step at a time. Know your own hearing loss, what you expect you may need and what you expect the hearing aid will do for you and then learn how the aids will help you. Then use them by reading everything about them and work with you audiologist to make sure they work full time for you. Always ask questions even if they seem dumb…because these aids are helping you hear better and wiser. You will be helping yourself and others by doing this. Questions…stay on this web blog… Eloise

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@nurseheadakes

The "Linx" brand is what we wear as a hearing aid just like we purchase "LG" appliances. Resound makes a number of different Linx models of hearing aids. I have one of their earlier models – the LinX2 – Surround Sound model with 2.4 GHZ wireless technology (connectivity) Mine are behind the ear 77 uses size 13 batteries. I chose red colored hearing aids so they match my red iPhone. My iPhone's bluetooth enables the wireless communications. There are wireless accessories that are available like I said including: TV Streamer, Mini Microphone and Phone Clip. Talk to your audiologist and they can provide you with all of the information about Resound. AND remember, take one step at a time. Know your own hearing loss, what you expect you may need and what you expect the hearing aid will do for you and then learn how the aids will help you. Then use them by reading everything about them and work with you audiologist to make sure they work full time for you. Always ask questions even if they seem dumb…because these aids are helping you hear better and wiser. You will be helping yourself and others by doing this. Questions…stay on this web blog… Eloise

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Thank you, Eloise. Mine don't have batteries. My previous Phonak took size 13 batteries, too. These Resounds go into a charger to stay charged. There is a wee cone attached to a thin wire that is also attached to the hearing aid. I find them a bit difficult to insert so far, but I presume I'll get used to it.

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Sure – they all work different ways depending on size and how they are powered up. I had smaller sized hearing aids years ago but they didn't provide what I needed then. I remember years ago at one of the National Conventions, I did a video talking about hearing aids that could be charged at night and not use batteries. It would be the future of hearing aids. And here we are with many models on the market that do just that. It just depends on the manufacturer and what type of aid they choose to offer this type of power. Interesting.

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@bookysue

You contracted the company ? Sad because they were a good company

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I have tried to contact Oticon. Every time I do, they brush me off. Worst customer service I have ever experienced with any product. That's why I laugh when I see their literature and it says "People First". They care zero about people.

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@tmclain

I have tried to contact Oticon. Every time I do, they brush me off. Worst customer service I have ever experienced with any product. That's why I laugh when I see their literature and it says "People First". They care zero about people.

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So so sad to hear- bummer. Resound factory was irksome to my audiologist drove her nuts- instead of replacing my resound I decided to do the repair- so worth it- now water repellant and working – hearing aids are 17 and 15 year old from resound – but customer service never responded back to me. Whole different ballgame there. Nano a over the counter mild to moderate is very customer based. Very honest too.

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