Lodging transplant patients

Hello:
We lived st the Charter House for three months
Sep 15 - Dec 15. The entire staff is outstanding, professional, caring, & knowledgeable. My husband was transferred from another hospital in another state. Mayo teams helped save his life.

We needed to move from a Charter House end unit condo into a larger one bedroom where we could push a wheel chair with less difficulty. The entire staff worked with us during a busy time when condos were limited.

Daily cleaning staff was amazingly helpful, weather we needed cookware, towels or a recliner. They have everything.

When my husband was finally out of his body cast, he had unexpected Neuro surgery, again the staff was very kind about accommodating our continued stay and every need.

Since we stayed more than 30 days, we did not have to pay a room tax.

Being in the skyway system helped more than
we could imagine.

Having a condo was better than a hotel room.
And price was the same.

If you have a car, parking is included. If we needed assistance with anything the Mayo staff was there.

There were events that we could attend as well. A little grocery. A breakfast area. And a top floor dining area. Mail delivery to the front desk.

I am an 11 year lung cancer survivor. I visited with people who had transplant surgery and Mayo has a department where patients can meet others in transplant.

We have not experienced more outstanding care anywhere. At Mayo it’s about the best quality of life and it helped us heal quicker.

I hope this helps. All the best. Personally, I feel we were in the best medical facility in the world. And to top it off, we can Connect and have the support of understanding and caring people.

I wish you all the best.

i know i am writing a lot but i want to second Linda's comments about the staff at Charter house. We had a medical
emergency late at night and we were supposed to leave early next morning. Of course we could not and Linda, in housing coordination Dept. , there did not hesitate in extending our stay in same apt. even though other people were supposed to be there that same day. I was worried that will have to look for hotel or atleast another apt in Charter house.. but no problem..Charter House staff came through for us. Amazing people.

Thanks for the information It makes me feel confident in my decision to stay at the Charter House while I’m getting a stem cell transplant.

I’ll be thinking of you🙏🌹

My best regards and successful procedures . Take care.

Danab, thanks for the Info. Every time I attempted to stay at "The Healing Home" it was unavailable. Hopefully when I finally get the call for the transplants and 2 month stay - it will be available. You got a great rate at the HI - other than asking for the "MAYO" rate - did you need another code? Ben

Ben, no i didn't they believed me. The mask i was wearing might have helped. They are literally 2 miles from the Hospital so i think they probably get a lot of patients from Mayo.

I would just like to add our experience to the accommodation discussion. We were unable to climb the waiting list at Help and Healing House so were forced for part of my recovery to stay in a hotel. After a disastrous stay at the Hampton Inn on North Scottsdale Road, we were so fortunate to follow some of the suggestions here and booked a suite at the Sonesta Suites Gainey Ranch. Remember, indeed I forgot, that after transplant, you will need to follow strict meal preparation requirements and accomplishing those in a hotel room without a kitchenette is a real challenge. :). Some of the reviews for Sonesta Suites Gainey Ranch were less than favorable, but we found our room beautiful. They have a steep discount for Mayo patients, so don't be discouraged by the website prices. A bonus is the proximity of restaurants you can walk to, if you wish.

On my 4 trips to Mayo AZ for my liver transplant and follow up. Our insurance company put us up at three different hotels. All three were fine and about equal. One was a Sonesta extended stay. It might not be the one @benedict66066 mentions as it was a good 20 minute uber away from Mayo it was older but did have large rooms, a kitchenette and good service. One was a home to 2 Suites that was smaller rooms but did have a kitchenette and was just fine. It was pet friendly if you are lucky enough to have them along. I guess our choice for # 1 was the hotel literally next to the Mayo parking lot. I think it was a Residence Inn. It was for a follow up visit and no kitchenette and nothing exceptional but location, location, location. We were able to walk to all appointments and there was a free shuttle if we wanted. But all three were fine.