Need to vent over scams and taking advantage of the vulnerable

Posted by akela09 @akela09, May 26 8:08am

Yesterday morning my husband “ who as been diagnosed with vascular dementia “ walked into the kitchen and started telling me about this amazing supplement endorsed by Bill Gates that could stop or reverse dementia, but it was really expensive and he was hesitant to try it. I knew immediately it was a scam, however I didn’t say anything because he just sounded so hopeful, at the same time my blood was boiling over people taking advantage of the vulnerable. After thinking about it for a while I decided to look up information concerning the ad so I could show him the truth, thankfully he accepted it and understood, but it got me thinking about all the other people that don’t have a advocate for them and they fall for these scams. I still feel so disgusted and angry over the hold thing.
I wanted to share to maybe prevent someone else from falling for this and to also ask has anyone else been through this and how did you handle it.

Interested in more discussions like this? Go to the Caregivers: Mild Cognitive Impairment (MCI) & Dementia Support Group.

Profile picture for gloaming @gloaming

Such a fine line to walk when our loved ones are slowly losing their discernment and when their vulnerability rises over time. We want to honour them, to retain their dignity, and to encourage every bit of autonomy they can muster, but the dangers of them losing valuable security and finances are real. The lizard-brains out there don't give a fig about you, them, or any harm they may do. They just want work, and the work they need is in the scam call centers overseas. Most of them, anyway. Some are done by your next door neighbours.

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@gloaming
Separating a person with dementia from bank accounts and other sources of funds should be done as soon as appropriate. Its the same as not letting a person with dementia cook when they forget to turn off stoves etc. Safety must be top concern- that means protecting a person physically and from financial abuse/exploitation.

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Something exactly as you described also happened to me. It was a video supposedly by Sanjay Gupta the renowned neurosurgeon who is I believe CNN's medical spoke person. I listened and watched about a product that was natural, a halted dementia etc. Fortunately toward the end I realized what was happening. It was definitely a scam because I looked it up and it said on the internet as much. I totally agree with you, we have to be so Vigilant and not listen to everything because we are wanting things to get better. Good thing you caught it in time!

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Profile picture for dianaml @dianaml

Something exactly as you described also happened to me. It was a video supposedly by Sanjay Gupta the renowned neurosurgeon who is I believe CNN's medical spoke person. I listened and watched about a product that was natural, a halted dementia etc. Fortunately toward the end I realized what was happening. It was definitely a scam because I looked it up and it said on the internet as much. I totally agree with you, we have to be so Vigilant and not listen to everything because we are wanting things to get better. Good thing you caught it in time!

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@dianaml yes he went through a phase where he listed to every ad on facebook and would bring the same videos each day wanting to try it, for awhile I was going into his page and blocking things each day.

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Maybe print and keep by phone and computer......
What can you say when something feels off?
You don’t need to explain, argue or keep the conversation going. A simple response is enough.

For an unexpected money request:
“I don’t make financial decisions from unexpected calls or messages. I’m going to verify this directly.”

For a family emergency message:
“I need the family code word before we go any further.”

For a bank or account alert:
“I’ll call the institution directly using the number I already have.”

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Profile picture for Colleen Young, Connect Director @colleenyoung

@kmliste, you're right. I moved your question to the discussion in the Caregivers: Dementia support group (for people for caring for someone living with MCI and all other types of dementia).

See this discussion:
- Need to vent over scams and taking advantage of the vulnerable https://connect.mayoclinic.org/discussion/need-to-vent-over-scams-and-taking-advantage-of-the-vulnerable/

It is so helpful to be able to find consumer reports that expose scams. Scammers are getting craftier all the time.

What steps do you take to protect yourself and your loved one?

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@colleenyoung

Yes indeed they are! Before MCI was ever in my wheelhouse I had attended a seminar by a member of our church to our women’s group. He was the manager of a bank. He said to us something that has resonated with me. If you can check Facebook everyday, check your bank accounts in the same way. Recently we have notified the bank and disputed charges. They’ve issued new cards. One charge was made at 1 a.m. in Georgia (not where we live and nothing we’d buy and another was made to some pet place. We don’t have any pets….also made in the wee hours when we are asleep.
Also when I talked with my husband's dr about him being scammed he also said, “oh it happens to those without cognitive issues they are SO clever. " As @gloaming said so thoughtfully, we also need to give our loved ones dignity. I see this as vigilance—constant vigilance. I realize all our loved ones are in different places so a one size does not fit all does not always work.
In the last couple days we’ve both noticed some mistakes so we get on top of it right away. I keep that in mind as I watch him possibly progressing. I ask him to always call my attention to any issues/mistakes I might have made. So for now I am happy to say we are working as a team for as long as we can. I realize for some that just is not possible.

I hope my reply comes across in support and in love.

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While I don’t have problems with my husband re: this sort of thing because he’s never learned to use the internet and doesn’t answer the phone, I’ve known way too many people who have fallen for scams. Some of them surprised me, so whether it’s an early sign of a problem with some or just naïveté, I don’t know. But it makes me so angry.

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Profile picture for Colleen Young, Connect Director @colleenyoung

@akela09, venting allowed. Sometimes it just helps to vent. These older discussions may offer some tips:
- Phone Scam Worries https://connect.mayoclinic.org/discussion/phone-scam-worries/
- How do you protect from phishing emails, hoaxes and other scams?https://connect.mayoclinic.org/discussion/iphones-ipads-and-other-scams/
- Facebook Safety Issue https://connect.mayoclinic.org/discussion/facebook-safety-issue/

Reviewing these past discussions underlines how crafty and clever scam artists are. With AI (artifical intelligence) keeping the vulnerable safe gets harder and harder.

I was just reading this article today that can help us by paying attention to our emotions:
- Anatomy of a fraud: How scammers use our emotions against us https://www.cbc.ca/news/canada/toronto/fraud-manipulation-how-to-protect-yourself-9.7224976

But what safety measures can we put in place for people who don't have the cognitive ability to recognize the manipulation?

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@colleenyoung We need to protect our loved ones from all dangers, physical, emotional and financial. Take away credit card access. Cancel credit cards and debit cards, open new ones in your name only. Change passwords and log in information of all banking, retirement, healthcare, social security and investment accounts. Remove check book access. Open a limited access credit card with a hundred or so dollars in both names and give it to your loved one as a new credit card. Hide any written down log in information. If needed, change the mail to a post office box. That way the scammers may be able to get into his personal data but not the accounts. The only thing they really want is to steal money.

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New scams that are directed at patients - be aware of "MyChart" scams! I've received two so far - did not reply. They are offering gifts of a "Medical Kit", whatever that is.
"

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@colleenyoung

I am new to this Connect and thank you for it. I hope I post this in the right place. My husband was diagnosed with aphasia and now showing signs of Alzheimer's. A month ago without telling he fell victim to a scam with an AI film of Bill Gates touting a product called Memocept. He spent $300 on a box of these pills. There is a real product called Memocept but the ingredients on his order do not match. Again unbeknownst to me he took these pills for a month. How do I keep him from spending money like this. Yes, of course, I have taken away his credit card, but I am still very worried about this. Thank you. PS I find this site difficult to use and can't find out how to submit this.

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Yes, I restricted my husband's access to any funds and his credit card (in my name) has a monthly limit so if he gets scammed it will not be for too much. I can up the credit limit as needed if for some reason his expenses are higher than expected with a simple phone call. As his dementia progressed I have also limited the calls he can receive on his cell phone by restricting to his contacts only. Any other calls do not ring. That has greatly reduced my anxiety on worrying about scams.

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