What to expect and chances of getting in?

I feel like I made a mistake calling in to try to get an appointment instead of typing something out. I focused on the most recent issues (ENT-related) and was asked to get those records submitted, which I did (think they were all submitted a few days ago). This has been a very long and complex illness, though, which has in recent months completely compromised my ability to function as a provider, husband and father. I'm afraid my foggy brain didn't do a great job of advocating for why Mayo is right for me. Like others, I've seen so many doctors and really have nowhere else to turn at this point.

@roch and @colleenyoung , I assume once my initial call happened and now I'm waiting for a review/decision, I don't really have an opportunity to provide more background. Also seeing crazy wait times for appointments from some people, hoping that's not always the case...

@roch and @colleenyoung thank you both and I will do! They have reviewed my husbands records and they gave us a referral to a different department than what we applied for but that is no issue for us! The department we were referred to gave us a call and asked for more information about his health. Is this a good sign and normal to do be referred to a different department than applied and is this a good step into getting approved and close to getting an appointment at the mayo clinic? We are super excited and happy to get accepted and for once resolve my husband issues that he has been struggling with for three years now that has stopped him from living. Thank you thank you for the support and answers!

@coyote13, it sounds like you took the right steps to getting an appointment. Whether you call or fill out the online form, the process is the same. The online form asks for inital infomation and to schedule a phone appointment. It is a good idea to have your main points written out for the phone call to make sure you don't forget anything.

After the initial phone call, the scheduler will submit your records to the appropriate department for review by Mayo Clinic specialist(s).

The time to wait for acceptance approval and/or an appointment varies depending on the department, how busy it is and its capacity to take on new patients.

If you have concerns about the information you gave to the scheduler, you or your provider can contact the appointment office to add any important information.

@lpsinduced, that's great news to hear your husband got an appointment. Upon reviewing his medical records, they chose the best departement to start with. The physician that he will be seeing is your starting point, your quarterback so to speak.

Mayo Clinic has a team model of care, which means that members of a multidisciplinary group of experts are called in as needed to help the patient Your husband's multidisciplinary team may include doctors from several medical and surgical specialties. Having all this expertise in a single place, focused on his needs, means that you're not just getting one opinion. His care is discussed among team members, test results are available quickly and appointments are scheduled in coordination. The most highly specialized experts in the world will be working with him and you.

@coyote13, it sounds like you took the right steps to getting an appointment. Whether you call or fill out the online form, the process is the same. The online form asks for inital infomation and to schedule a phone appointment. It is a good idea to have your main points written out for the phone call to make sure you don't forget anything.

After the initial phone call, the scheduler will submit your records to the appropriate department for review by Mayo Clinic specialist(s).

The time to wait for acceptance approval and/or an appointment varies depending on the department, how busy it is and its capacity to take on new patients.

If you have concerns about the information you gave to the scheduler, you or your provider can contact the appointment office to add any important information.

@lpsinduced, that's great news to hear your husband got an appointment. Upon reviewing his medical records, they chose the best departement to start with. The physician that he will be seeing is your starting point, your quarterback so to speak.

Mayo Clinic has a team model of care, which means that members of a multidisciplinary group of experts are called in as needed to help the patient Your husband's multidisciplinary team may include doctors from several medical and surgical specialties. Having all this expertise in a single place, focused on his needs, means that you're not just getting one opinion. His care is discussed among team members, test results are available quickly and appointments are scheduled in coordination. The most highly specialized experts in the world will be working with him and you.

@coyote13, it sounds like you took the right steps to getting an appointment. Whether you call or fill out the online form, the process is the same. The online form asks for inital infomation and to schedule a phone appointment. It is a good idea to have your main points written out for the phone call to make sure you don't forget anything.

After the initial phone call, the scheduler will submit your records to the appropriate department for review by Mayo Clinic specialist(s).

The time to wait for acceptance approval and/or an appointment varies depending on the department, how busy it is and its capacity to take on new patients.

If you have concerns about the information you gave to the scheduler, you or your provider can contact the appointment office to add any important information.

@colleenyoung Is it possible to forward records to Mayo Clinic and have them reviewed for a second opinion based on CT scan, MRI and other records? I am in the kaiser system so I would need to pay myself as I doubt they will cover anything outside the system. I have been frustrated with them as everything has to go through the primary care doctor and I have not been able to talk to the neurologist following my brain bleed, concussion and TBI. It's just been 4 months so maybe I should wait until the end of 6 months to get more assurance everything is on the right track and healing. Thanks for any advice.

@waterwoman9 I do not know if this would be helpful: I was at Mayo for my heart; my cardiologist sent my tests and whatever else was requested to the cardiology department when he referred me. My particular surgery, septal myectomy, is unavailable in my home network. My insurance, in its mission statement, specifically reads worldwide coverage. Would it be possible for your neurologist office to send copies of your CT, MRI and other records to the appropriate department at Mayo?

@walkinggirl They would be willing to. I wasn't sure if Mayo did second opinions from records but not sure who to ask.