What are the biggest difficulties deaf or HOH people face nowadays?

Posted by pedronpaiva @pedronpaiva, Nov 3, 2020

I'm very curious to know a bit more about what do you feel are the biggest difficulties still lived by the deaf community today that aren't solved by the relay services? (in the day to day life, work etc)

How and where do you believe that technology could be used to continue improving the lives of the American deaf citizen?

@kronberg

some  people  just do not understand  or even want to understand     I have put a program on my phone  called live transcrip  which  has been a help  but also  it has problems  with some voices   and is interesting to see what they are hearing over what is actually being said       of late I have had several doctors appointments  and  the doctors and nurses  have  thanked me  for  acually helping them     I also carry a pad of paper  and  if having problems  understanding  ask  who  I am talking to to write  it dowm     again  some will cooperate and others think  different   Ned Kronberg

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@kronberg
I also have Live Transcribe (for Androids only) on my phone along with 3 others. When this app fails from time to time I found Otter to be the best for accuracy and distance and use the free version.

FL Mary

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@tonyinmi

@catladyde9 Wow. If I'm understanding correctly, your M4/T4 Alcatel has poor voice quality. I would be tempted to challenge their ratings. Personally, I would contact the company and ask. It would be interesting to see how they respond.
Tony in Michigan

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@catladyde9 and @tonyinmi
Just a thought….I have on my Phonaks, 2 Tcoil settings…one was full Tcoil and the other was Tcoil +mic. I had the T +mic disabled. I mainly used that one in looped areas so I could hear the speaker and also hear any questions from the audience. I found that I heard better in the full TCoil setting. My Tcoil setting is also programmed a little differently from my other hearing aid programs for optimal hearing, I thought maybe the hearing aid Tcoil program might be the culprit but , like Tony said, contact the company or, get back to the place you bought the phone from….challenge them and have them do the contacting.

Although I use Innocaption and my phone had a m3/t3 rating , when I switch to TCoil I need a plug in ear link that fits over the ears…looks like a thin candy cane shaped device. I use this on my Captel landline when I use it . I can’t hear anything on the Captel unless the ear link is plugged in or I have a neckloop plugged in.
However , my Samsung has superior voice quality so I don’t really use the ear link on the cell .I don’t think they even make this ear link anymore so it stays with the landline. I also use my neckloop with GPS occasionally. For reference my loss is profound and I need these gadgets.

FL Mary

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@julieo4

I usually just say "I don't hear well", and leave it at that.

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@julieo4
That’s my other response too although I am using the I read lips one more with the masks. People seem to get those 2 responses better.

FL Mary

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@tonyinmi

@catladyde9 Wow. If I'm understanding correctly, your M4/T4 Alcatel has poor voice quality. I would be tempted to challenge their ratings. Personally, I would contact the company and ask. It would be interesting to see how they respond.
Tony in Michigan

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@tonyinmi Thank you for your quick reply. I rarely use the Alcatel (it usually just sits, unused,
on my kitchen counter). Except when I am driving in unfamiliar places, I usually forget to bring the cell phone with me. I haven't actually used the cell phone since last summer. Just discovered the Verizon store where I purchased the Alcatel no longer exists (not a "corporate" Verizon store, just an authorized retailer). This Alcatel user manual (a PDF document found online — the little pamphlet was useless) re M4/T4 "these ratings are not guarantees….This device has been tested and rated for use with hearing aids for some of the wireless technologies that the device uses…Your 4051S device is M4/T4 compatible. Reference ANSI C63.19-2011…. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil….."

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@imallears

@catladyde9 and @tonyinmi
Just a thought….I have on my Phonaks, 2 Tcoil settings…one was full Tcoil and the other was Tcoil +mic. I had the T +mic disabled. I mainly used that one in looped areas so I could hear the speaker and also hear any questions from the audience. I found that I heard better in the full TCoil setting. My Tcoil setting is also programmed a little differently from my other hearing aid programs for optimal hearing, I thought maybe the hearing aid Tcoil program might be the culprit but , like Tony said, contact the company or, get back to the place you bought the phone from….challenge them and have them do the contacting.

Although I use Innocaption and my phone had a m3/t3 rating , when I switch to TCoil I need a plug in ear link that fits over the ears…looks like a thin candy cane shaped device. I use this on my Captel landline when I use it . I can’t hear anything on the Captel unless the ear link is plugged in or I have a neckloop plugged in.
However , my Samsung has superior voice quality so I don’t really use the ear link on the cell .I don’t think they even make this ear link anymore so it stays with the landline. I also use my neckloop with GPS occasionally. For reference my loss is profound and I need these gadgets.

FL Mary

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@imallears Thank you for your quick reply. My delightful hearing specialist at Costco has 'tweaked' the Resound's remote programs several times since I purchased in three months ago (it has four programs — normal, TV, telecoil and noisy places). I have not any experience in any looped areas (with the pandemic, for over a year I have not ventured outside my home except for essentials – grocery/pharmacy, basic non-delivery shopping, medical & dental, all regular and emergency cat veterinarian visits, car servicing/gas. That is still the case now and likely will be until face masks are no longer necessary outside our homes. My Panasonic Amplified landline so far usually works well for me (except with calls involving some "customer service" agents who have never communicated with hearing impaired customers, have thick, heavy accents, speak far too rapidly, do not/cannot enunciate clearly (enunciating clearly is "foreign" concept). I rarely use the Alcatel, except when driving in unfamiliar areas. The Alcatel usually just sits on my kitchen counter. I haven't used it since last summer.

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@catladyde9

@imallears Thank you for your quick reply. My delightful hearing specialist at Costco has 'tweaked' the Resound's remote programs several times since I purchased in three months ago (it has four programs — normal, TV, telecoil and noisy places). I have not any experience in any looped areas (with the pandemic, for over a year I have not ventured outside my home except for essentials – grocery/pharmacy, basic non-delivery shopping, medical & dental, all regular and emergency cat veterinarian visits, car servicing/gas. That is still the case now and likely will be until face masks are no longer necessary outside our homes. My Panasonic Amplified landline so far usually works well for me (except with calls involving some "customer service" agents who have never communicated with hearing impaired customers, have thick, heavy accents, speak far too rapidly, do not/cannot enunciate clearly (enunciating clearly is "foreign" concept). I rarely use the Alcatel, except when driving in unfamiliar areas. The Alcatel usually just sits on my kitchen counter. I haven't used it since last summer.

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FYI- lots of areas giving away free captioned phones and special smoke alarms or the hearing challenged. I received my smoke alarm when there was a fire near me. The fire department and the neighborhood association have a record of me asking foe help in finding a cheap alarm system. Couple of years have passed until the fire happened near me. A lot of areas afterwards installs these alarms for free.

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@bookysue

FYI- lots of areas giving away free captioned phones and special smoke alarms or the hearing challenged. I received my smoke alarm when there was a fire near me. The fire department and the neighborhood association have a record of me asking foe help in finding a cheap alarm system. Couple of years have passed until the fire happened near me. A lot of areas afterwards installs these alarms for free.

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@bookysue, Hi bookysue. So far I am managing well with my Panasonic amplified landline (its booster works well for increasing the volume, and it also has a "slow talk" feature which usually is enough to make it easier to hear fast speakers). Hopefully it will be awhile yet before I will need a captioned phone. I have happily been using closed captioning on all TV programs.
(My TV may be an "ancient" Plasma/vintage 2013. I am holding off as long as possible before I am forced to replace it with a privacy invasive smart TV. A recent Consumer Reports article indicated the only way to avoid the privacy invasive spying of a smart TV is by never connecting the TV's internet). In 2013 I had to have strobelights/horns installed in my condo (they are connected to my condo building's existing fire alarm system) The horns so far are impossible to ignore.

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@imallears

@kronberg
I also have Live Transcribe (for Androids only) on my phone along with 3 others. When this app fails from time to time I found Otter to be the best for accuracy and distance and use the free version.

FL Mary

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Exactly what I do whenever needed

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