Is there an appeal process for denied appointments?

Posted by rmoran @rmoran, 5 days ago

Hi all, I just received a denial email for a comprehensive evaluation. I was just wondering if there is an appeal process for denials. I have been diagnosed with Addisons and it seems to be difficult to find a doctor who takes the time to completely understand this disease. I was so hoping that Mayo would come through for me.

Thanks,Rebecca

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Colleen Young, Connect Director | @colleenyoung | 5 days ago

Hi @rmoran, the denial email is hard to take when you've invested hope in Mayo Clinic. It sounds like you’ve taken the appropriate steps to seek care at Mayo Clinic. Unfortunately Mayo Clinic has more requests for appointments than available openings.

There are a few things that you can consider, like getting your doctor to submit the referral for you. See more tips in this discussion:
- Can't get an appointment: Any tips on what to do? https://connect.mayoclinic.org/discussion/cant-get-an-appointment/

What department and location did you apply to?

rmoran | @rmoran | 5 days ago

I was told to apply for a comprehensive evaluation but I really only need to see an Endocrinologist. I was diagnosed with Addisons and I’m having a hard time in Texas finding a Dr. who wants to help. I have spoken to someone in the Endocrinology dept. this morning and I am resubmitting through them. Thanks for your quick reply!