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Helen
@helem

Posts: 33
Joined: Oct 06, 2018

I can’t find the notifications

Posted by @helem, Thu, Nov 8 7:39am

Can somebody tell me how to find the new notifications each day? Sometimes I find them, but today I can’t. Thanks

REPLY

Hi @helem,
You can subscribe to get notifications (updates) onsite and/or by email. If you normally get notifications by email, please check your Junk or Trash mail folder. They may have been sent there.

If you continue to have issues, please send me a message using this form https://connect.mayoclinic.org/contact-a-community-moderator/

For anyone have issues with Connect emails going to Spam, here's how to prevent them from going to spam in Gmail.

1. Open Google Mail and click Settings > Filters and Blocked Addresses > Create a new filter
2. Enter @n1.hubapplication.com in the From field
3. Click Create filter with this search
4. Select Never send it to spam
5. Click Create Filter

If you use a different type of email client (Outlook, Yahoo, etc.), simply google "how to prevent messages from going to spam".

You can learn more about creating filters for Connect emails in this discussion on Connect
– [Tip] Filter your Connect emails into a folder https://connect.mayoclinic.org/discussion/tip-filter-your-connect-emails-into-a-folder-1/

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