Bluetooth vs hearing aid

Posted by kem @kem, Mar 8 1:35pm

I have Resound and have used Plantronics previously. With both hearing aids, I can hear more clearly on the iPhone with a plantronics bluetooth. I have tried every option that the audiologiist suggested. Would an Oticon work any better? What is the technology that makes the plantronics transmission better? I also used my hearing aids with a landline but simply give up and call them back on my iPhone with plantronics instead.

@kem You mention the Bluetooth capability of the Plantronics headphones so could you clarify how you're using it? Are the headphones wired to the iPhone while you are using them? If not, are you wearing your Resound aids while using the headphones?
Tony in Michigan

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Have you tried the ReSound telecoils with your landline or cell phone? I am unfamiliar with Plantronics, but from Tony's comments I am thinking they are headsets, not hearing aids. Tell us more.

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The Plantronics is a Bluetooth device that is not a headset. It suspends from one ear and the receiver dips into the ear, similar to a hearing aid. Because it is Bluetooth, when one uses an iPhone, the hearing aid must be disconnected. The difference is remarkable. This has been mentioned on another forum as well. I have an online store and can hear my customers a lot better on the Plantronics. I don’t think it is poor adjustment by the audiologist. I was hoping that maybe the configuration of the Oticon would be different and more like the Plantronic. The ha works great in all other situations. It appears that the telecoil is used in large spaces.

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@kem

The Plantronics is a Bluetooth device that is not a headset. It suspends from one ear and the receiver dips into the ear, similar to a hearing aid. Because it is Bluetooth, when one uses an iPhone, the hearing aid must be disconnected. The difference is remarkable. This has been mentioned on another forum as well. I have an online store and can hear my customers a lot better on the Plantronics. I don’t think it is poor adjustment by the audiologist. I was hoping that maybe the configuration of the Oticon would be different and more like the Plantronic. The ha works great in all other situations. It appears that the telecoil is used in large spaces.

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Correction: Plantronics is a Bluetooth headset without the brackets over the top of your head. It is not connected to the phone. Does that make sense? I guess that means that Resound cannot replicate that as a setting.

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Thank you for clarification.

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@kem

The Plantronics is a Bluetooth device that is not a headset. It suspends from one ear and the receiver dips into the ear, similar to a hearing aid. Because it is Bluetooth, when one uses an iPhone, the hearing aid must be disconnected. The difference is remarkable. This has been mentioned on another forum as well. I have an online store and can hear my customers a lot better on the Plantronics. I don’t think it is poor adjustment by the audiologist. I was hoping that maybe the configuration of the Oticon would be different and more like the Plantronic. The ha works great in all other situations. It appears that the telecoil is used in large spaces.

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@kem Thanks for clarifying. That does make sense. The Plantronics device sounds impressive, especially since the phone could stream to both hearing aids and you're probably only listening with one ear using the Plantronics, correct? I'm assuming you have "Made for iPhone" models of Resounds. There should be ALMOST no reason that your Resounds could not be tweeked to match the performance of the Plantronic device. It's very possible that the frequency response of the hearing aid is not as good as the Plantronics. Most hearing aids only go up to about 8000 Hz, I think. In that case, I can understand why the Plantronic device is superior. Some speech sounds are higher than 8000 Hz. The problem is finding an audiologist that is willing to work with you. I'd appreciate if you could give me the model of that device so I could look up the specs.
Tony in Michigan

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I have Resound GN receiver in ear. Yes, you are correct. I stream to the Plantronics and set the hearing aid to operate in one ear only. Yes, the Resound is made for iPhone model. The 8000 hg makes sense. I also have difficulty hearing on a landline phone with just the hearing aid. I don’t think there is a Bluetooth landline phone. It would be wonderful if there was a ha with more than 8000 hz

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@kem

The Plantronics is a Bluetooth device that is not a headset. It suspends from one ear and the receiver dips into the ear, similar to a hearing aid. Because it is Bluetooth, when one uses an iPhone, the hearing aid must be disconnected. The difference is remarkable. This has been mentioned on another forum as well. I have an online store and can hear my customers a lot better on the Plantronics. I don’t think it is poor adjustment by the audiologist. I was hoping that maybe the configuration of the Oticon would be different and more like the Plantronic. The ha works great in all other situations. It appears that the telecoil is used in large spaces.

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Thank you. Living well with hearing loss is a livelong learning experience if one wants to keep that word 'well' in the sentence. Both Oticon and ReSound are reputable manufacturers of hearing aids, but the battle between the big 6 will continue as each develops newer and better technology and options. But that darn telecoil that has been around since the 40s tops them all for convenience in many instances. I always say a hearing aid without a telecoil is like a car without air conditioning. You don't want or need it all the time, but when the time is right it's invaluable. 🙂

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I don’t know if I have telecoil the description is linx 3D 9, lt962, drw I also do not have any phone magnets. Perhaps I should have them for the landline.

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@kem

I don’t know if I have telecoil the description is linx 3D 9, lt962, drw I also do not have any phone magnets. Perhaps I should have them for the landline.

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Whomever sold you the hearing aids would be able to tell you if you have telecoils. The fitter has to activate them as they are not automatically activated. Far too many fitters don't bother to do that, or to even tell people about them. Nine states now have legislation that requires this disclosure by people who sell hearing aids. Others are working on it. It's a shame that people with hearing loss have to depend on each other to advocate for such.

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@tonyinmi

@kem Thanks for clarifying. That does make sense. The Plantronics device sounds impressive, especially since the phone could stream to both hearing aids and you're probably only listening with one ear using the Plantronics, correct? I'm assuming you have "Made for iPhone" models of Resounds. There should be ALMOST no reason that your Resounds could not be tweeked to match the performance of the Plantronic device. It's very possible that the frequency response of the hearing aid is not as good as the Plantronics. Most hearing aids only go up to about 8000 Hz, I think. In that case, I can understand why the Plantronic device is superior. Some speech sounds are higher than 8000 Hz. The problem is finding an audiologist that is willing to work with you. I'd appreciate if you could give me the model of that device so I could look up the specs.
Tony in Michigan

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Toni, the Plantronics Voyager 5200 has an audio of 6800 hz. Spec sheet is on Amazon.

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@kem

Toni, the Plantronics Voyager 5200 has an audio of 6800 hz. Spec sheet is on Amazon.

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@kem, since the Plantronics only goes up to 6800 Hz, your audiologist should be able to get either the volume or clarity that you need from your Resounds. There are a lot of Bluetooth phones but I cannot help you with the one that may work the best for you. Ideally, a properly tuned hearing aid should give you the best performance. I take it you plan on using it like your Plantronics (without using the hearing aids). Here's a place in Michigan that sell Hearing Assitive Devices:
https://www.harc.com/collections/bluetooth-phones
Tony in Michigan

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