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THANK YOU: A partner guide for hearing loss professionals
The Ida Institute is looking for people with hearing impairment to test a new guide that they are developing. The guide is called "Partnering for Great Hearing Care: A Guide for people with hearing loss and hearing care professionals".
The Ida Institute (https://idainstitute.com/) is an independent, non-profit organization working to build a community that embraces person-centered care. Together with clinicians, academics, and people with hearing loss around the world, we help people develop the knowledge, skills, and confidence they need to better manage hearing loss.
The purpose of the guide is to support people with hearing loss and clinicians to build a trustful partnership. It is a digital guide with practical advice on how to do this. The guide is based on four building blocks. These building blocks were identified through a thorough explorative insights process with interviews and focus groups with people with hearing loss and professionals on how to build a partnership. (Some members from Mayo Clinic Connect were involved in this.)
The guide addresses both the person with hearing loss and the hearing care professional, to make it clear that it takes two to tango, when it comes to getting most out of the partnership.
With your help, the guide can become a practical and useful a tool for people with hearing loss and professionals to get the most out of hearing care appointments and get the best possible collaboration.
Keep in mind that the guide you will review is a first prototype, so it is still a little rough around the edges. We will be doing further work to refine and finalize the guide, when we have achieved feedback on the guide.
HOW TO TAKE PART
To take part, you must be a person living with hearing loss. Use the first link to go through the guide. It takes around 25 minutes to go through the guide. After this, please use the feedback link to give your feedback.
1. Read and review the draft guide (25 minutes).
Link to the guide https://360.articulate.com/review/content/6b7b9905-7fce-4f92-aa14-b5f31618b64e/review
2. Submit your feedback (5-20 minutes).
Click this link to submit your feedback https://hearing.research.net/r/QQLR8FP
Deadline is January 23, 2022.
Thanks on behalf of the ida Institute.
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The Guide is published.
The Ida Institute (https://idainstitute.com/) would like to thank the Mayo Clinic Connect community and its members of the Hearing Loss group for your help with providing valuable feedback to the resources in the development phase.
In a global research project conducted in 2020, the Ida Institute found that people with hearing loss and professionals value partnership and human connection in hearing care consultations. This reflects a global megatrend across healthcare, but research suggests that real understanding of what it takes to build such partnerships is lacking.
Through interviews with people with hearing loss and their clinicians, the Ida Institute collected insights about successful partnerships and identified the key ingredients. The animated resource was then created and tested with extensive input from consumers and professionals, as well as patient and professional organizations around the world.
Feedback has already been positive, with the guide described by one professional as “a terrific reminder of how to create a patient-centric experience with emphasis on teamwork,” and by a consumer as “a fresh and clear look at the partnership between hearing professionals and those with hearing loss.”
The animated guide and PDF summary are available for free on the Ida Institute website: https://idainstitute.com/tools/partnering_for_great_hearing_care/
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I suffered a sensaneural loss about 5 years ago. Use a phonak/cross and I do well except in groups, etc. I’ve been reading about studies where they are asking for volunteers to test products/drugs. What do you know about this? I’m 88 and probably wouldn’t be considered but thought it was interesting.
New Ida Institute resource helps people with hearing loss and professionals build trust and work better together – thank you for your help!
COPENHAGEN, DK, May 10 –The Ida Institute is very happy to launch ‘Partnering for Great Hearing Care,’ today to help hearing care professionals and people with hearing loss build trusting, productive partnerships. Evidence shows that when clinicians and clients trust each other and work together in an equal partnership where decisions are taken jointly, the clinician respects their client’s expertise in their own hearing loss, and the client takes an active role in their own care, outcomes improve and clinicians experience greater job satisfaction.
We would like to thank the Mayo Clinic Connect community and the individuals in the community for your help with providing valuable feedback to the resources in the development phase.
Building a trustful partnership is not easy. With this in mind, the Ida Institute has created a free, interactive, animated resource built around a series of conversations between Peter, who has hearing loss, and his audiologist Sara.
Peter and Sara show a great partnership in action and give practical examples of how users can work with their client or clinician to build their own productive partnership, based on four building blocks: build trust, connect as people, be active partners, and invite family and friends.
Users can also watch videos of real-life appointments showing strong hearing care partnerships in action, download a summary of practical tips, and access links to resources that can help further.
The guide can be sent to new clients ahead of a first appointment or before a follow-up, integrated into audiology programs to train students in person-centered care, or used by practicing audiologists to refresh and update their skills.
“When there’s trust between patients and healthcare providers, the outcomes are better for everyone,” says Lise Lotte Bundesen, Managing Director of the Ida Institute.
“Unfortunately, the field of hearing care is characterized by distrust on many levels. By directly addressing trust as a cornerstone of successful hearing care and speaking to both clients and clinicians, this resource can help both groups build trusting, active, and open partnerships that lead to better care and better self-management of the condition.”
‘A fresh and clear look at partnership’
In a global research project conducted in 2020, the Ida Institute found that people with hearing loss and professionals value partnership and human connection in hearing care consultations. This reflects a global megatrend across healthcare, but research suggests that real understanding of what it takes to build such partnerships is lacking.
Through interviews with people with hearing loss and their clinicians, the Ida Institute collected insights about successful partnerships and identified the key ingredients. The animated resource was then created and tested with extensive input from consumers and professionals, as well as patient and professional organizations around the world.
Feedback has already been positive, with the guide described by one professional as “a terrific reminder of how to create a patient-centric experience with emphasis on teamwork,” and by a consumer as “a fresh and clear look at the partnership between hearing professionals and those with hearing loss.”
The animated guide and PDF summary are available for free on the Ida Institute website: https://idainstitute.com/tools/partnering_for_great_hearing_care/