Booking a Mayo appointment

My goal here is not to complain, but hoping someone from Mayo will see this and consider changing their procedures. I filled out the online form on the Mayo website to book appointments for both my parents who have AD and are not cognizant of it due to the disease.
I said I was the one booking the appointments, said what I wanted the appointments for (AD), and included my name, email, and phone number for them to contact me. I stupidly also inputted my parent's phone number in the appropriate box, not ever thinking Mayo would use that number since I was the one requesting the appointments.
So Mayo calls my parents, leading to me getting an earful and, unfortunately, the Mayo scheduler who called also getting an earful about how they don't have AD and don't need any appointments and if they do, THEY will be calling Mayo.
Mayo, please call the person who requested the appointment so others don't have to go through what I did.
Now, on top of everything else, I have to do damage control and calm them down.
A day in the life of a caregiver.