Does Mayo Not only Test/Diagnose but also Treat - Out of State Patient

Posted by mpflood7 @mpflood7, Oct 3, 2020

Does Mayo Not only Test/Diagnose but also Treat - Out of State Patient? I need Test/Diagnose but also Treatment. Am wondering since I am visiting from out of state and my understanding is that all is out-patient. Can someone clarify? Thank you.

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Nancy, Alumna Mentor | @1nan | Oct 5, 2020

@mpflood7 I can offer information about how my testing at Mayo has worked. Every time after my appointment is scheduled I receive the time and location of lab work that is done first thing that morning. When something else was ordered by the doctor the person doing scheduling worked to make it all happen same day. On some occasions during my appointment the doctor recommended other tests. Sometimes it was possible that could happen same day, and if necessary scheduled the next day. There has always been consideration for our travel plans. I hope this assures you that even though the system is huge, priority of patient care has always been our experience. For 18 years.
Peace, Nancy

mpflood7 | @mpflood7 | Oct 5, 2020

Thank you Nancy.

Amanda Burnett | @amandaa | Oct 5, 2020

@mpflood7, were you able to call Mayo Clinic in Florida and ask if they were contracted with BCBS Blue Card PPO. According to the site and the PDF that Mayo provides, Florida is contracted.
https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/insurance/accepted-insurance/contracted-health-plans
You may also contact Mayo Clinic directly at 904-953-2272, 904-953-7058, 844-217-9491 (toll free)

mpflood7 | @mpflood7 | Oct 5, 2020

In reply to @amandaa "@mpflood7, were you able to call Mayo Clinic in Florida and ask if they were contracted..." + (show)

Thank you Amanda. On top of even if I will get admitted for the Collaborative care I am now told today is only afforded by Internal Medicine at Mayo (not other medical departments), this is all very confusing. I can’t get a direct answer on insurance from anyone. My understanding is that my Florida BCBS Blue Select Gold PPO (1535 Plan) only becomes a Blue Card when I am out of state. While in state (Florida), I am told Mayo Clinic (Jacksonville) does not accept my Blue Select plan. I am going to continue to follow-up but any further insights are welcome. I’d also like to see it (especially insurance/billing) in writing. Thanks.

bernese53 | @bernese53 | Oct 5, 2020

In reply to @mpflood7 "Thank you Amanda. On top of even if I will get admitted for the Collaborative care..." + (show)

I am now very confused. Have you received this information from Internal Medicine at Mayo-Rochester? I do not know who you have spoken to. I have no experience with Mayo Clinic in Florida only Rochester. I have spoken directly to insurance/billing to straighten out an insurance question and they were wonderful. Please contact Mayo in Rochester directly and let us know what you find out.