1. < Hearing Loss

Why do medical pros insist on leaving voicemails for HOH patients?

Posted by ltecato @ltecato, Aug 16, 2020

Leaving a voice message for a patient who is deaf or hard of hearing makes as much sense as using freeway billboards to convey information for people who are blind.

Why is it so hard for trained medical workers to grasp the concept that text messages or emails would work a great deal better for patients who are hard of hearing?

Interested in more discussions like this? Go to the Hearing Loss Support Group.

peach414144 | @peach414144 | Sep 4, 2020
In reply to @peach414144 "I do know how you feel. I am low vision so I ask them to call..." + (show)
@peach414144

I do know how you feel. I am low vision so I ask them to call me to take care of business. But all they do is send me gmails on the internet. Do we know if they truly care? "The Shadow Knows". It is not just you or I. Whatever their boss tells them to do to handle business is the way it goes. Please do not take this seriously and upset yourself. Life is "Just a bowl of cherries". some sweet and some not. Take care, Peach

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Forgot: I am also registered with the ADA American Disabilities Act. Peach

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barbb | @barbb | Sep 4, 2020
In reply to @ltecato "Both yesterday and today the PIH Health hospital in Downey, California, has left voicemail messages for..." + (show)
@ltecato

Both yesterday and today the PIH Health hospital in Downey, California, has left voicemail messages for me despite the fact that I have repeatedly told them I am deaf/HOH and asked for text or email communication as an accommodation under the Americans with Disabilities Act. I am heading over to picket in front of the hospital. I don’t expect this to do any good. The hospital industry seems to know that it can get away with using the ADA as toilet paper.
https://twitter.com/ltecato/status/1301996338725314560?s=20

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@HLAA_CA #deaf #hoh How about learning who is in charge of communication being done the way it is and then communicating with that person regarding the problem?

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ltecato | @ltecato | Sep 4, 2020

So far I have spoken to at least three management-level nurses at PIH. No progress.

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ltecato | @ltecato | Sep 5, 2020

I will again be picketing outside PIH Downey. Temperature is expected to hit 105 F today. Bringing water bottles, sunscreen, beach chair and umbrella.

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1 reply
Michelle | @mediachick | Sep 5, 2020
In reply to @ltecato "I will again be picketing outside PIH Downey. Temperature is expected to hit 105 F today...." + (show)
@ltecato

I will again be picketing outside PIH Downey. Temperature is expected to hit 105 F today. Bringing water bottles, sunscreen, beach chair and umbrella.

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I shared your tweet and posted on my FB page for anyone in the Downey, CA area to go, and support you.

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ltecato | @ltecato | Sep 5, 2020

Thanks so much! Some nice guy came by and left me a bottle of cold water. That’s all the support I have gotten from the local community so far.

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