Connect
[Tip] Filter your Connect emails into a folder
The number of emails from Connect can make it difficult to see your regular mail. Here's a tip for sorting Connect-related emails into a folder.
Set up a filter or rule. (It is called different things depending on which email client you use, i.e., Gmail, Outlook, Yahoo, etc.) This will send all the Connect emails into a folder and bypass your inbox. Then you can choose when to go through your Connect emails and spend time with the community.
Use the key word “@n1.hubapplication.com” as the filter.
Here’s how in Gmail. https://support.google.com/mail/answer/6579?hl=en
- Open Gmail.
- In the search box at the top, click the Down arrow.
- Enter your search criteria (many options are provided but you only need to fill in one) I put “@n1.hubapplication.com” into the “Has the words” field.
- At the bottom of the search window, click Create filter with this search.
- Choose what you’d like the filter to do. For example, Go to a specific folder and Skip the inbox.
- Click Create filter.
Instructions for Outlook https://support.office.com/en-us/article/Manage-email-messages-by-using-rules-50307363-0e79-4f6a-95c0-04b922a2ff13
Instructions for Yahoo https://help.yahoo.com/kb/SLN15994.html
How to Set Up Apple Mail Rules: https://www.lifewire.com/how-to-set-up-apple-mail-rules-2260876
And for creating ‘folders’ in Apple Mail:
Create Mailboxes for Individuals or for Categories of Email: https://www.lifewire.com/organize-apple-mail-with-mailboxes-2260022
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great, thanks, how could I do that in Mail from Mac? I can make intelligent po boxes but then they appear on the general incoming mail as well
thanks for your help, regards, Felix Kramer
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1 ReactionHi Felix @swiss,
Here are instructions for using filters for MAC Mail. https://support.apple.com/kb/PH19162?locale=en_US
I'm also tagging @kanaazpereira. Kanaaz have you setup filters for MAC mail?
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1 ReactionHi @swiss,
I work on a MAC, but use Gmail as my email platform; if you are wondering about creating filters or 'rules' in Apple Mail, here's a great resource with step-by-step instructions:
How to Set Up Apple Mail Rules: https://www.lifewire.com/how-to-set-up-apple-mail-rules-2260876
And for creating 'folders' in Apple Mail:
Create Mailboxes for Individuals or for Categories of Email: https://www.lifewire.com/organize-apple-mail-with-mailboxes-2260022
Do let me know if this helps.
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3 ReactionsThanks a lot and best regards from Switzerland.
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3 ReactionsHello everyone,
To improve security of Mayo Clinic Connect and continue to keep it spam free, we have changed the email address of the sender of the email notifications you receive. If you set up filters as described in this discussion thread, please use the key word “@n1.hubapplication.com” as the filter.
If you have any questions, send them to me using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
Thanks!
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2 Reactions@colleenyoung I am confused by this. I know there have been times that comments from this site appear in my spam filter-Can assure you I do not open thus.
all of this tech stuff has become overwhelming. When I realized the notes from a therapist I had been seeing were visible within the entire system I am in I freaked. She had already said there was nothing else she could do and when I saw here stuff in my medical chart---Does it ever end???
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1 ReactionHi @parus
Email filters are optional. You can set an email filter to have email notifications from Connect go into a specially designated email folder. If tech stuff overwhelms you, I wouldn't bother with it. You seem to be managing your use of emails and Connect just the way you are currently. As they say, "If it ain't broke, don't fix it."
Occasionally, emails from Connect will go into spam. Emails ending in @n1.hubapplication.com can be put on your safe list.
You will NEVER see your medical records on Connect. Connect is not the same system as the Patient Online Service, also called the patient portal. The only information about you on Connect is the information you've shared in your messages. You are anonymous and are in control of what you choose to share. It is important to remember that Connect is a public website. That means that people looking for support from other patients and caregivers can find this amazing community. But it is good to keep in mind that it is public.
Please let me know if you have any questions about the security of Connect. Here are some guidelines about how to use Connect (and other online forums) safely: https://connect.mayoclinic.org/page/about-connect/tab/community-guidelines/
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3 Reactions@colleenyoung Thank you and I like how you think...keep up the good work everyone. You answered my question.
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3 ReactionsHi everyone,
A small update for those of you who use filters for your Connect-related email. Earlier this week we updated our email servers to handle our growing community. I explain more here: https://connect.mayoclinic.org/discussion/alert-links-will-not-work-in-email-notifications-dated-before-oct-1/
If you use email filters to send all your Connect emails into a specific email folder, change the keyword or sender to "@n1.hubapplication.com"
Occasionally, emails from Connect will go into spam. To avoid this put @n1.hubapplication.com on your safe list or white list.
Confused? Got questions? Post a message here. I bet others have a similar question and will benefit from the answer. 😉
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4 Reactionscollen - thanks! I'll try that, as my emails are OVERWHELMING!!!
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