Need Help Getting To Hotel Post Surgery
I am traveling to Rochester from N. Michigan for eye surgery on Dec 21st. I have to travel alone for this surgery and Mayo won't release me post surgery without another adult present. I just need an escort to help me get from Mayo to my hotel. Does anyone have a suggestion?
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Hello @chadmunger and welcome to Mayo Connect. I recommend that you contact Mayo Clinic's concierge service to see what help they might be able to provide you. Here is the website with information on how to contact them.
https://www.mayoclinic.org/patient-visitor-guide/minnesota/concierge-services
I hope that your surgery goes well. Have you been waiting a long time for this appointment?
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4 ReactionsHello @chadmunger, Rochester has a few places that might be able to help you after your procedure. Some options could be Quality Care, Visiting Angels, and Recover Health. These are all Companion Services that would have different things they can help you with. I have included information for all of them, including a list of services they can provide, below. I hope one of these will meet your needs when you are in Rochester.
Quality Care -Escort Services provided to patient’s hotel room, will assist in getting meals, and a follow up call to check in *Trained and certified Nursing Assistance perform these duties. Call Ammar Abdalla directly at 507 319 0881 (3-hour service).
Visiting Angels (507) 289-1147- Meal prep, light housekeeping, errands, shopping, walks, medication reminders, hourly care, 24/7 multiple shift care, temporary or long-term, respite care for family, companionship, conscious sedation assistance.
Recover Health (507) 282-2246- Skilled nursing, physical therapy, occupational therapy, speech therapy, infusion therapy, wound care, mental health, extended hour nursing, medication therapy management, independent living services, client consultation, lifeline, home health aide, personal care services, homemaking
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5 ReactionsHi @chadmunger, I hope you saw the helpful posts from @hopeful33250 and @cheyennepeterson. Have you been able to find a service that will facilitate the transfer from surgery to the hotel?
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1 ReactionI stayed at the Marriott Residence Inn that is connected via tunnel after a bronchoscopy. The hotel sent a worker to meet me and Mayo was ok with it. I didn’t need assist in room. There were a couple hiccups-Mayo’s escort took a long time to get me lobby to meet them.
You could ask if they still do that if you don’t need someone with you for a few hours.
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3 ReactionsThanks so much for this tip - it's very helpful!!
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1 Reactionchadmunger @chadmunger
Are you all set for an escort after surgery on Thurs 12/21. I live in Roch and would be available to help on Thurs. I am a Mayo volunteer, though escort is not a service the volunteer offers, I am available to help if needed.
Laurie
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4 ReactionsHi Laurie,
I was scheduled for a last minute procedure for tomorrow! I am searching for services, and was pointed to this post. I know you are a volunteer, but Would you be available tomorrow to be my responsible adult after a light sedation?
Thank you!
I am might have a hysterectomy at Mayo/Rochester on April 14 or 15. I have to travel there alone. Would there be anyone available as my 'companion' to take me back to the hotel from my surgery?
I would be booking a hotel very close to the surgery center and served by shuttle service. I wouldn't need care in the hotel room afterward.
You could have a transport take you to the end of the subway by the siebens welcome desk. Marriott has sent their people to pick you up from there.
@grandefish8, see the helpful tips in this related discussion:
- Looking for female companion to accompany me while at Mayo, Rochester: https://connect.mayoclinic.org/discussion/looking-for-female-retired-care-giver-emotional-support-for-appts/
I have a few tips to a) help you find a support companion while at Mayo Clinic and b) how to prepare for your first visit.
To get a support companion:
1. Contact Concierge Services.
https://www.mayoclinic.org/patient-visitor-guide/minnesota/concierge-services
Phone: 507-538-8438
Email: concierge@mayo.edu
The Concierge Service is a free service to help you prepare for your visit and find your way around. They may have suggestions for caregiver or companion services.
In Rochester we have a few companion services that could accompany you after your appointment. The information for two services that you can find in Rochester is bellow.
Visiting Angels (507)-289-1147
Quality Care (507)-258-4578
Quality Care was started by a former Mayo Clinic staff and understands the needs that patients have when at Mayo Clinic.
2. Contact Volunteer Services
Mayo Clinic Volunteer Programs
Phone: 507-255-9912
Email: RSTVOLCOOR@mayo.edu
Volunteers are everywhere on campus. While their services may not extend to the level you wish or need, be aware that they are there to help when you are on campus.
You may also find some helpful hints in this related discussion:
- First visit to Mayo: Traveling alone https://connect.mayoclinic.org/discussion/first-visit/
I also recommend downloading the patient portal. Read more here:
- Mayo Clinic Patient Portal: How do I find it? Do you use it? https://connect.mayoclinic.org/discussion/mayo-portal/
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4 Reactions