Mentor Teleconference - October 2017

Mentor Teleconference - October 2017

Wed, Oct 11, 2017
12:00pm to 1:00pm CT

Description

Oct 11 we held our second Mentor & Moderator Teleconference
Topics discussed
1. Introductions Round Robin - 10 minutes
Tell us your name and primary group, and then answer these 2 questions in 30 seconds or less.
  • What aspect of your personality or skill set do you feel adds the most value to Mayo Clinic Connect?
  • What is your favorite past time or activity that helps you re-energize and reconnect with you? (feel free to upload pictures to show us 🙂
2. Creating the Kitchen Table Talk - 10 minutes
How to successfully move conversations from one-on-one to include everyone at the table.
Open discussion about what's working well in your groups and what you'd like to see improve. Let's focus on the social interactions for this discussion and the technology as secondary.
3. Working Better Together - 10 minutes
Shifting roles and responsibilities of the Moderators. What does this mean to Mentors?
What resource, tool or support would like to have to help you in your role as a Mentor?
4. New stuff and ideas: Show and tell - 10 minutes
What's new on Connect? What's coming?
Member Spotlight - a new feature, looking for writers
5. Final Thoughts - 10 minutes
Open discussion
Any of the topics above could take the full hour to discuss. I encourage you to start the conversation here to help us focus our discussion during the teleconference. As always, these are ongoing discussions. I welcome your thoughts.

My Contribution to the pre teleconference

1. Introduction Round Robin
My name is Rosemary Huckleberry, I live in central Kentucky. I follow Transplant Group and the Visiting Mayo Clinic Group. I also venture into other groups, that are within my experience/comfort level.-Kidney, autoimmune, PICS.
- aspects of personality/skill - I have been on the terrifying and complicated journey to organ failure. Liver failure caused kidney failure. I think that I understand the fear that exists behind the words in the written messages that are posted. I don't want them to feel alone. And I also try to be sensitive to the painful reality that not everyone will have success.
-my favorite past time/activity - I knit/crochet - I have started a Prayer Shawl group at my church. I enjoy the challenge of knitting a sweater. A spiritual joy for me is to be able to play my violin at mass on Sunday mornings (after putting it away for years). Working thru difficult pattern instructions, practicing difficult music passages, and working Sudoku puzzles are challenges that "I can" work thru - and I get a great sense of accomplishment. My favorite is being outdoors, and an annual hiking vacation.

2. Creating Table Talk - I am experiencing a 'hit and miss' with this. Sometimes questions get response. Tagging other members does seem to help. I also notice occasional 'likes' from silent members.
-What's working well - I have noticed 3 distinct categories members in transplant. 1) "Seekers" those with a specific question - get answer, and go silent. 2) "Supporters" - on/off participation, with a few terrific regulars. 3) "Seekers/Supporters" - looking for information and are supporting others at the same time.
I would welcome more of a supporting involvement by the caregivers and living donors.

And any technology is beyond me even knowing what to ask! I still am burdened with my 2-finger keyboarding! And this week, I just realized last week, that I can click on the Mayo shields at the you of page to access the Mayo information that I sometimes need. This may have been mentioned previously, but....

Rosemary

REPLY
@hopeful33250

Hi All: As I will not be able to join in the conference call on Wednesday, I asked Colleen if I could contribute some of my thoughts through a post, so here goes:

Hi, my name is Teresa, @hopeful33250, and my primary groups are Parkinson’s and Neuroendocrine Tumors (NETs).

What aspect of your personality or skill set do you feel adds the most value to Mayo Clinic Connect?
I feel that my curiosity, search for knowledge and persistence to find answers are strengths that I bring into my mentor position. I’m not afraid to talk to doctors when they are not clear or when I question their ideas. As a result, I have caught diagnoses when doctors did not think there was anything wrong. As a result, I seek out doctors who are willing to listen and work with me (I’ve dropped a few doctors along the way and developed some new medical relationships). I always encourage my group to seek 2nd opinions when they are in doubt. Encouraging others to be proactive is important to me.

My favorite pastimes are spending time with friends, family, music, movies and books. I’m also part of a Parkinson’s Dance Class – great fun! As far as music, I am a volunteer with Therapy Choirs of Michigan, http://www.therapychoirs.org, which helps people heal from traumatic brain injuries and neurological problems through music. Maybe at our next May meet-up meeting in Rochester a few of us can get together and sing at a Karaoke place! Wouldn’t that be fun?

As far as “creating the kitchen table talk” I try to maintain a list of the folks in my 2 groups (keep them in a word document) and when we have a new member, I post all of their user names (with the @ sign) and invite them to welcome the new member or perhaps share some of their experiences. Some members will do it, and some won’t, but I keep trying (persistence is the name of the game). I also look for articles from websites that I feel might be educational and helpful and I’ll post it as a “new discussion” and invite everyone to read and comment. That has worked beautifully in many cases.

I hope

Jump to this post

@hopeful33250 I will def do that Teresa.

REPLY
@colleenyoung

Teresa, I'm so glad that you set the ball in motion here to get the teleconference discussions started before Wednesday. I invite others to share their thoughts on my questions above, especially those of you who cannot make the call: @johnbishop, @vdouglas and @llwortman.

Kitchen Table Talk
I like Teresa's example of kitchen table talk (https://connect.mayoclinic.org/discussion/things-to-monitor-what-to-tell-your-doctor/).
@mentioning everyone in your group works well for small burgeoning groups. However as groups get larger, this may no longer tenable. But you can @mention a subset of members. Inviting multiple people to discussions gives everyone the confidence (even lurkers) to contribute. It recognizes that everyone has something valuable to add. This also eliminates any one person being the sole person responding to every post.

I call this kitchen table talk. I often use analogies of in-person situations when referring to online communities. A large group sitting around the dining room table or kitchen table offers a great visual. Around a table everyone jumps into the fray. You might start a one-on-one conversation with the person next to you. Then someone across the table joins in, making it a 3-way conversation. Naturally as more people join in, you also listen and jump in only where and when you have something to contribute. The onus is not on you to respond to each person after they have spoken. That would be weird at a kitchen table wouldn't it? I look forward to discussion the inherent risks in that behavior and how to encourage healthy kitchen table talk.

What is working well in your groups?

Jump to this post

Lovely photos, @johnbishop. So cute!

I would not worry about "plagiarism," in this case, as this "doesn't count." If the verbiage fits, I say "go for it." More efficient and learning from one another.

If you are volunteering to write a mentor feature, I think that is wonderful!

REPLY

Here is my preteleconference info:
I'm Lisa Lucier, and my primary groups are Just Want to Talk, Mental Health, Women's Health, Diabetes/Endocrine, Parkinson's and Sleep Health.

What aspect of your personality or skill set do you feel adds the most value to Mayo Clinic Connect?
I think my interest in networking and meeting people, as well as starting and holding conversations, are some skills I bring to Connect. I've been a network-type person ever since I ran for social events chairperson in 7th grade, I think, followed by moving from CA to CO my freshman year of high school where I had to meet all new people and make new friends, and sorority membership in college (sorority rush is the ultimate teacher for being a conversationalist!). My dad is a skilled conversationalist--he can strike up a conversation with anyone, anywhere, and in no time have them telling him their personal problems, etc. (he's a retired pastor, so that probably contributes to people's aptitude to do this with him). He is such a chatter and networker that my sister and I would get annoyed with him as kids, cause we could never even have a quiet sit in a hotel hot tub on vacation -- my dad always had to start talking with strangers there. 🙂 I think I learned a lot being around my dad.

My favorite pastimes are spending time with friends and my family. I go to lunch or coffee with friends, usually, and out to dinner with a group of girlfriends on occasion. My boys, Chase and Evan, are 10 and 9 years old, and lots of fun to hang out with right now (my 5th grader is at an age where my husband and I are starting to get "embarrassing" for him, but not too much yet). I enjoy spending time with my husband after the kids go to bed each night and going on some dates. My mom lives in town (my parents divorced over 20 years ago), and she picks my kids up to go to her house every Monday after school, and then my husband and I join them for dinner at her house.

I also enjoy meal planning and cooking, reading, listening to music, singing, watching TV shows and movies, going to the theater and symphony, interior decorating, and traveling with our family or just my husband.

As far as “creating the kitchen table talk” I try to keep a member engaged while bringing in others. I search on keywords in a post and look for others who've had similar experiences to tag and try to introduce the new member. Sometimes it's a perfect match, and other times more a generalized one or even a remote match, at times! Sometimes I've been more directive on what they might talk about together, and sometimes I'm less so -- I'm experimenting with this a bit. I am also using the mentors and superusers document a lot recently to tag a mentor or superuser who might have some relevant experiences. That is helping a lot to keep the conversations going and expanding.

I still have times when my attempts at tagging seem to work better, and other times when it doesn't go very far. I had one member in JWTT recently who was just conversing with me (though I tried to connect him) for quite some time. Finally, he started talking to another member, but I can't explain perfectly why that finally happened.

Looking forward to a great teleconference with you all tomorrow!

REPLY
@rosemarya

My Contribution to the pre teleconference

1. Introduction Round Robin
My name is Rosemary Huckleberry, I live in central Kentucky. I follow Transplant Group and the Visiting Mayo Clinic Group. I also venture into other groups, that are within my experience/comfort level.-Kidney, autoimmune, PICS.
- aspects of personality/skill - I have been on the terrifying and complicated journey to organ failure. Liver failure caused kidney failure. I think that I understand the fear that exists behind the words in the written messages that are posted. I don't want them to feel alone. And I also try to be sensitive to the painful reality that not everyone will have success.
-my favorite past time/activity - I knit/crochet - I have started a Prayer Shawl group at my church. I enjoy the challenge of knitting a sweater. A spiritual joy for me is to be able to play my violin at mass on Sunday mornings (after putting it away for years). Working thru difficult pattern instructions, practicing difficult music passages, and working Sudoku puzzles are challenges that "I can" work thru - and I get a great sense of accomplishment. My favorite is being outdoors, and an annual hiking vacation.

2. Creating Table Talk - I am experiencing a 'hit and miss' with this. Sometimes questions get response. Tagging other members does seem to help. I also notice occasional 'likes' from silent members.
-What's working well - I have noticed 3 distinct categories members in transplant. 1) "Seekers" those with a specific question - get answer, and go silent. 2) "Supporters" - on/off participation, with a few terrific regulars. 3) "Seekers/Supporters" - looking for information and are supporting others at the same time.
I would welcome more of a supporting involvement by the caregivers and living donors.

And any technology is beyond me even knowing what to ask! I still am burdened with my 2-finger keyboarding! And this week, I just realized last week, that I can click on the Mayo shields at the you of page to access the Mayo information that I sometimes need. This may have been mentioned previously, but....

Rosemary

Jump to this post

My attempt to post a photo. Hubby and I at 12,005 ft Alpine visitor center RMNP

REPLY
@rosemarya

My Contribution to the pre teleconference

1. Introduction Round Robin
My name is Rosemary Huckleberry, I live in central Kentucky. I follow Transplant Group and the Visiting Mayo Clinic Group. I also venture into other groups, that are within my experience/comfort level.-Kidney, autoimmune, PICS.
- aspects of personality/skill - I have been on the terrifying and complicated journey to organ failure. Liver failure caused kidney failure. I think that I understand the fear that exists behind the words in the written messages that are posted. I don't want them to feel alone. And I also try to be sensitive to the painful reality that not everyone will have success.
-my favorite past time/activity - I knit/crochet - I have started a Prayer Shawl group at my church. I enjoy the challenge of knitting a sweater. A spiritual joy for me is to be able to play my violin at mass on Sunday mornings (after putting it away for years). Working thru difficult pattern instructions, practicing difficult music passages, and working Sudoku puzzles are challenges that "I can" work thru - and I get a great sense of accomplishment. My favorite is being outdoors, and an annual hiking vacation.

2. Creating Table Talk - I am experiencing a 'hit and miss' with this. Sometimes questions get response. Tagging other members does seem to help. I also notice occasional 'likes' from silent members.
-What's working well - I have noticed 3 distinct categories members in transplant. 1) "Seekers" those with a specific question - get answer, and go silent. 2) "Supporters" - on/off participation, with a few terrific regulars. 3) "Seekers/Supporters" - looking for information and are supporting others at the same time.
I would welcome more of a supporting involvement by the caregivers and living donors.

And any technology is beyond me even knowing what to ask! I still am burdened with my 2-finger keyboarding! And this week, I just realized last week, that I can click on the Mayo shields at the you of page to access the Mayo information that I sometimes need. This may have been mentioned previously, but....

Rosemary

Jump to this post

Nice picture Rosemary!

REPLY
@colleenyoung

Teresa, I'm so glad that you set the ball in motion here to get the teleconference discussions started before Wednesday. I invite others to share their thoughts on my questions above, especially those of you who cannot make the call: @johnbishop, @vdouglas and @llwortman.

Kitchen Table Talk
I like Teresa's example of kitchen table talk (https://connect.mayoclinic.org/discussion/things-to-monitor-what-to-tell-your-doctor/).
@mentioning everyone in your group works well for small burgeoning groups. However as groups get larger, this may no longer tenable. But you can @mention a subset of members. Inviting multiple people to discussions gives everyone the confidence (even lurkers) to contribute. It recognizes that everyone has something valuable to add. This also eliminates any one person being the sole person responding to every post.

I call this kitchen table talk. I often use analogies of in-person situations when referring to online communities. A large group sitting around the dining room table or kitchen table offers a great visual. Around a table everyone jumps into the fray. You might start a one-on-one conversation with the person next to you. Then someone across the table joins in, making it a 3-way conversation. Naturally as more people join in, you also listen and jump in only where and when you have something to contribute. The onus is not on you to respond to each person after they have spoken. That would be weird at a kitchen table wouldn't it? I look forward to discussion the inherent risks in that behavior and how to encourage healthy kitchen table talk.

What is working well in your groups?

Jump to this post

Colleen (@colleenyoung) this was the picture I was looking for if it will work.

REPLY
@hopeful33250

Hi again,

Two hours ago a Member posted a question about how to talk with doctors during an appointment. I created the "kitchen table talk" by inviting everyone in the group to discuss what they do before an appointment. One reply has already posted. Take a look at it if you would like to see how it can work. https://connect.mayoclinic.org/discussion/things-to-monitor-what-to-tell-your-doctor/.

Teresa

Jump to this post

@hopeful33250 This was a really good job on this post Teresa!

REPLY
@colleenyoung

Teresa, I'm so glad that you set the ball in motion here to get the teleconference discussions started before Wednesday. I invite others to share their thoughts on my questions above, especially those of you who cannot make the call: @johnbishop, @vdouglas and @llwortman.

Kitchen Table Talk
I like Teresa's example of kitchen table talk (https://connect.mayoclinic.org/discussion/things-to-monitor-what-to-tell-your-doctor/).
@mentioning everyone in your group works well for small burgeoning groups. However as groups get larger, this may no longer tenable. But you can @mention a subset of members. Inviting multiple people to discussions gives everyone the confidence (even lurkers) to contribute. It recognizes that everyone has something valuable to add. This also eliminates any one person being the sole person responding to every post.

I call this kitchen table talk. I often use analogies of in-person situations when referring to online communities. A large group sitting around the dining room table or kitchen table offers a great visual. Around a table everyone jumps into the fray. You might start a one-on-one conversation with the person next to you. Then someone across the table joins in, making it a 3-way conversation. Naturally as more people join in, you also listen and jump in only where and when you have something to contribute. The onus is not on you to respond to each person after they have spoken. That would be weird at a kitchen table wouldn't it? I look forward to discussion the inherent risks in that behavior and how to encourage healthy kitchen table talk.

What is working well in your groups?

Jump to this post

Your blue bird is my favorite song bird, John. Indigo Bunting.

REPLY
@colleenyoung

Teresa, I'm so glad that you set the ball in motion here to get the teleconference discussions started before Wednesday. I invite others to share their thoughts on my questions above, especially those of you who cannot make the call: @johnbishop, @vdouglas and @llwortman.

Kitchen Table Talk
I like Teresa's example of kitchen table talk (https://connect.mayoclinic.org/discussion/things-to-monitor-what-to-tell-your-doctor/).
@mentioning everyone in your group works well for small burgeoning groups. However as groups get larger, this may no longer tenable. But you can @mention a subset of members. Inviting multiple people to discussions gives everyone the confidence (even lurkers) to contribute. It recognizes that everyone has something valuable to add. This also eliminates any one person being the sole person responding to every post.

I call this kitchen table talk. I often use analogies of in-person situations when referring to online communities. A large group sitting around the dining room table or kitchen table offers a great visual. Around a table everyone jumps into the fray. You might start a one-on-one conversation with the person next to you. Then someone across the table joins in, making it a 3-way conversation. Naturally as more people join in, you also listen and jump in only where and when you have something to contribute. The onus is not on you to respond to each person after they have spoken. That would be weird at a kitchen table wouldn't it? I look forward to discussion the inherent risks in that behavior and how to encourage healthy kitchen table talk.

What is working well in your groups?

Jump to this post

I figured someone would know the correct name. Thanks Martin!

REPLY
Please sign in or register to post a reply.