Your tips: Making communication clear when wearing a facemask

Facemasks make clear communication harder for everyone, but especially for people with hearing loss.
Here’s a quick tip sheet from the Danish Association of the Hard of Hearing in partnership with HLAA and the IDA Institute
Communication tips when using face masks

What do you want people to know? What are your tips for how people can improve communication when wearing a mask?

Interested in more discussions like this? Go to the Hearing Loss Support Group.

Could you tell me the specific mask you feel is ok for the hearing aids?

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Sadly the kerchief. Others bother my aids

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@nap

Could you tell me the specific mask you feel is ok for the hearing aids?

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@nap, you may be interested in this related discussion where members discuss various mask solutions compatible with hearing aids.
– Coronavirus facemask interferes with hearing aids https://connect.mayoclinic.org/discussion/coronavirus-mask-interferes-with-hearing-aids/

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I had to go in to an urgent care about a month ago. I wasn't sure how I would be able to understand everyone wearing masks, so I asked the receptionist and the doctors to write down anything they wanted to say to me. They had a little dry erase board, which worked perfectly. In fact, I liked it better than my regular mode of communication for appointments–using lip reading and Live Transcribe. The app doesn't always catch everything accurately and I'm often asking the doctors to repeat themselves. I'm planning on buying a little dry erase board that I can bring with me in a shoulder bag.

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@mark888

I had to go in to an urgent care about a month ago. I wasn't sure how I would be able to understand everyone wearing masks, so I asked the receptionist and the doctors to write down anything they wanted to say to me. They had a little dry erase board, which worked perfectly. In fact, I liked it better than my regular mode of communication for appointments–using lip reading and Live Transcribe. The app doesn't always catch everything accurately and I'm often asking the doctors to repeat themselves. I'm planning on buying a little dry erase board that I can bring with me in a shoulder bag.

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Whatever works for each of us is the best way to go. Many hard of hearing people I know have turned to written communication with whiteboards and/or apps on their phones. Most important is explaining to the medical personnel why you are doing what you are doing.

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@nap

Could you tell me the specific mask you feel is ok for the hearing aids?

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There really isn't a perfect mask for people who use hearing aids. You have to figure out what is comfortable for you, and make sure you are aware of your personal hearing devices when you remove the mask. I prefer those that tie behind my head, but others find those uncomfortable. I often put on a baseball hat when I need to don a mask because it helps hold the ties in place. Others have said they don't wear hats. The window masks should be worn by other people who work with or socialize with us. We don't need those unless we are with other people with hearing loss. They keep advertising them 'for deaf and hard of hearing people', but they are to help those people by having others use them. 🙂

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@mark888

I had to go in to an urgent care about a month ago. I wasn't sure how I would be able to understand everyone wearing masks, so I asked the receptionist and the doctors to write down anything they wanted to say to me. They had a little dry erase board, which worked perfectly. In fact, I liked it better than my regular mode of communication for appointments–using lip reading and Live Transcribe. The app doesn't always catch everything accurately and I'm often asking the doctors to repeat themselves. I'm planning on buying a little dry erase board that I can bring with me in a shoulder bag.

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***Note from the Community Director ***
This post has been removed. Please see the Community Guidelines https://connect.mayoclinic.org/page/about-connect/tab/community-guidelines/

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@peach414144

***Note from the Community Director ***
This post has been removed. Please see the Community Guidelines https://connect.mayoclinic.org/page/about-connect/tab/community-guidelines/

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Hi @peach414144, please take note that you are posting in the Hearing Loss group. This is a welcoming and safe place where people living with hearing loss from mild to severe, hard of hearing or complete hearing loss learn, teach and share together. The discussion is about how we who do not have hearing loss can communicate while wearing a mask with people who live with hearing loss, who rely on lip reading and facial expressions.

This is also an opportunity to post the Community Guidelines https://connect.mayoclinic.org/page/about-connect/tab/community-guidelines/
Please take note of guideline 2:
2. Remain respectful at all times.
– Personal attacks against members or health care providers are not acceptable. Such posts will be removed.

For this reason, the above post was removed. If anyone has any concerns about this action, please write to me using this form: https://connect.mayoclinic.org/contact-a-community-moderator/

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There is a misunderstanding on my part somewhere. I must be a big fool for doing what you say i have done. send me a copy of what I have done so I will NEVER, NEVER do this again. I am so very very sorry to all. Please believe me. No one is all knowing and I have done hurt without knowing it . I need to atone for this and never do this again, I am ignorant in this. Straighten me out please, please. Peach

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@peach414144

There is a misunderstanding on my part somewhere. I must be a big fool for doing what you say i have done. send me a copy of what I have done so I will NEVER, NEVER do this again. I am so very very sorry to all. Please believe me. No one is all knowing and I have done hurt without knowing it . I need to atone for this and never do this again, I am ignorant in this. Straighten me out please, please. Peach

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Hi @peach414144, your apology is appreciated and accepted. Please see the private message I sent you or send me a message using this form https://connect.mayoclinic.org/contact-a-community-moderator/
We can talk privately and leave this discussion on it topic of hearing loss and communication with masks.

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