Urgent suggestion need for my Phonak Lumity hearing aid fitting.
Could someone with Phonak or fitting experience help me out?
I got a new pair Phonak Lumity 90 a month ago. but after 4 times fitting, I still have problem with it.
I wear HA for around 5 years as I suffer moderate hearing loss in low frequency and severe drop in high frequency. To get better hearing I upgraded to Phonak Lumity 90.
I would like to get some suggestions here before I visit my audiologist, again.
My issues are :
hard to get information in noisy environment or in group conversation. I have to remove HA or reduce to volume in order. ( I tried noisy environment mode, but not really help). to be honest, in noisy environment, HA not help at all. it is better if I remove it.
sudden sound increase : I always come across sudden sound increase. I guess, HA is trying to adjust according to environment change, however, it caused some unpleasant sound, as well as sudden increase.
when talk to ppl with relatively lound voice, HA occasionally get unpleasant sharp sound. reduce volume can help to reduce sharp sound, however, I may have difficulty to understand content then. It is just too hard to get a balance.
Sound Played from computer or Mobile is not comfortable. sound from paper or some plastic bag is also too sharp. I can reduce volume to get more comfortable, but similarly, it will reduce the conversation clarification.
I have visited my Audiologist 4 times, but I have got a really good result so far. test in the clinic, quiet room seems ok, but when I go to real environment, I found so many issue.
so I would like to get some suggestion here before I visit her next time.
Thanks heaps in advance.