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Posted by rozie83 @rozie83, 1 day ago

Mayo Clinic Connect used to be automatically delivered to my Mail each morning. That doesn't happen anymore. I have to search for this Support Group. Then I get it. Has that happened to others? Does anyone know how to get it to automatically be in my Mail? Thanks. Roz

Interested in more discussions like this? Go to the MAC & Bronchiectasis Support Group.

The only way I see notifications is when I log on. I've tried resetting the notifications options. Site could use an upgrade. Not sure that would be cost effective for Mayo, but likely some data mining is happening here, as it is most places.

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Thank you. I'll keep logging on also. Roz

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Profile picture for rozie83 @rozie83

Thank you. I'll keep logging on also. Roz

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@rozie83 Is it possible that your mail program has decided the Daily Digest is junk mail and is sending it to your Spam folder? If you find it in Spam, open one message, save the Sender's address for your address book. Then mark the message 'Not Spam.' See if you get your message tomorrow.
If that doesn't work, try this:
On Connect, click on the person on top of page.
Choose settings.
Scroll down to Digest and select Every Day, then save.
If neither works, scroll to the bottom of any page, click on Help Center. At the bottom of that page is a form to report your issue.
I hope one of these gets you on track.

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Profile picture for Sue, Volunteer Mentor @sueinmn

@rozie83 Is it possible that your mail program has decided the Daily Digest is junk mail and is sending it to your Spam folder? If you find it in Spam, open one message, save the Sender's address for your address book. Then mark the message 'Not Spam.' See if you get your message tomorrow.
If that doesn't work, try this:
On Connect, click on the person on top of page.
Choose settings.
Scroll down to Digest and select Every Day, then save.
If neither works, scroll to the bottom of any page, click on Help Center. At the bottom of that page is a form to report your issue.
I hope one of these gets you on track.

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@sueinmn Thank you, Sue. I will try. Roz

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