With the implementation of the ‘Plummer Project’, moving all Mayo health records to the Epic system (from GE), a $1.5 billion project, I wonder what the implications will be for patients in the ‘patient portal’. Two of our other health care providers are on EPIC, so I’m hopeful this will make it simpler to view all medical information. Also, making it simpler to tie specific charges to insurance company payments would be very helpful – using charges for each visit number, specific diagnosis codes, medical codes and pre-auth numbers. Today, it is nearly impossible to reconcile charges from a clinic like Mayo with insurance companies handling of each line item charge. With multiple surgeries, office visits, labs scans, etc., literally hundreds of line items charges must be reconciled. Insurance companies deny first and put the onus on the patient to provide proof that a charge qualifies. Making this an easier process would be helpful.