Anyone using any Phonak wireless accessories?

Posted by darlenedallas @darlenedallas, Apr 10, 2022

Anyone using any Phonak wireless accessories? Experience? Feedback? Thank you

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@mikepa

@tonyinmi Thanks for the info on MobileConnect. I learned of Listen Everywhere from a North Bay chapter meeting but will also research MobileConnect. It sounds like the same or very similar technology. We've hit roadblocks on loops unless the venue is doing a new construction project. So the Wi-Fi option could be a way to get an assistive system in place as long as it sounds as good as a loop. Still trying to find a venue nearby that has one to test.

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Please continue to share information with us on these newer technologies. Sorry about the roadblock on loops because we know how well they work when they are installed properly.

In all instances, the key to success is getting that desired sound directly into the listener's personal hearing devices w/o the background noise!

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While we are discussing new hearing technology I have a question in regards to using ear buds instead of my hearing aids while working out at the gym. Right now I need to my new Phonak hearing aids out after every work out due to sweat that forms on them. I love the bluetooth on my Phonaks! Just wondering if anyone out there uses ear buds and what would be suggested for someone with severe hearing loss. I have also used headphones but have the same problem with them in regards to sweat...any ideas would be helpful!
Scott

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@scottk

While we are discussing new hearing technology I have a question in regards to using ear buds instead of my hearing aids while working out at the gym. Right now I need to my new Phonak hearing aids out after every work out due to sweat that forms on them. I love the bluetooth on my Phonaks! Just wondering if anyone out there uses ear buds and what would be suggested for someone with severe hearing loss. I have also used headphones but have the same problem with them in regards to sweat...any ideas would be helpful!
Scott

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Just saw that Phonak has new waterproof hearing aids.
https://hearinghealthmatters.org/blog/2022/phonak-slim-audeo-fit-life-hearing-aids/

Not helpful for you at this point if you already have new Phonak aids. But good to know what is out there for the future.

You are asking a great question and I hope there is some advice out there about earbuds or headphones for working out.

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@tonyinmi

@sunnyone I have not used the Listen Everywhere system, but I've used the product from Sennheiser called Mobile Connect. It works well. It basically broadcasts the audio on a Wi-Fi channel so you basically just have to connect your phone to that network like you would with any other Wi-Fi network. You need to also download the associated app. For the Sennheiser system, the app is called MobileConnect. You then hear the audio directly from your phone. Since I have direct streaming from my phone to my hearing aids, I don't need any other accessories. If you don't have streaming, you would use earbuds, headphones or a neckloop (if you have telecoils in your aids/implant). If you don't have a smartphone, the venue will supply that to you with the app already installed. You're typically given cheap earbuds that you keep since they don't want them back for obvious reasons. You should work with your library to discuss the different ways that a person with hearing loss connects to their phone and the accessories that they may want to provide and also how to maintain them.
Tony in Michigan

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@tonyinmi I forgot to ask you about quality of sound and latency. The library is getting a demo from Listen Everywhere, but thought it would be helpful to also have something to compare to. Did you find sound quality and latency acceptable? Thanks.

Mike

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@mikepa

@tonyinmi I forgot to ask you about quality of sound and latency. The library is getting a demo from Listen Everywhere, but thought it would be helpful to also have something to compare to. Did you find sound quality and latency acceptable? Thanks.

Mike

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@mikepa I did not notice any latency or sound quality issues with the Sennheiser system. My experience was during a symphony rehearsal and the conductor did not have a microphone. Therefore, I was only listening to music, for the most part. I didn't notice any delay. The quality seemed fine to me but I do have a severe to profound loss. When your library has the Listen Technology system in place, ask people with mild loss or normal hearing to try it out and get their opinion. Since your venue is in a library, you may want to try the system when the computer network is in high demand, such as when all the computers are being used by other patrons.
Tony in Michigan

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@julieo4

Devices that go beyond hearing aids can provide the help we hard of hearing folks need to remain in the hearing mainstream; especially socially and in work situations. They do this by bringing the sound we want to hear directly to our hearing aids, thus bypassing the background noise that interferes with our ability to understand speech. Phonak, like other hearing aid brands can connect with these accessories via BlueTooth and/or by Telecoil induction technology.

BT and T-Coil are different technologies. It pays to have both of the in your hearing instruments because they connect in different ways. BT, which adds considerable cost to a hearing instrument will connect you wirelessly to your cell phone and TV. T-Coil which costs about $15 to include in a hearing aid can also connect you wirelessly to your personal devices, but can also connect you to a sound system in a venue that has a hearing loop installation, FM or Infrared (IR) capability. While the loop is simply a matter of turning on the T-coil i the hearing aid, to connect via FM or IR will require a neckoop that plugs into the FM or IR receiver provided by the venue.

You should insist on both technologies if you want to hear well in venues such as worship centers, performing arts centers, meeting rooms, etc. A looped room can accommodate as many users who can sit in the looped area. BT requires a paired microphone from each user. If there were 20 BT users at a meeting, the presenter would need to wear 20 paired 'mikes'. Either technology would bring sound directly to your hearing aids with no background noise.

It pays to learn what is available and what it takes to connect to it. Good, also to know, that public venues are expected to provide 'communication access' via the American's with Disabilities Act. However, they get by without providing it because we who need it don't ask for it. We must self advocate. If they don't know what we are talking about, we must educate. First we have to learn ourselves.

How many hard of hearing folks out there are willing to learn, educate and advocate?

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I'm a 1st time hearing aid wearer and shopping for my first pair to treat a "cookie bite". My main concern is I'm a heavy sweater who lives in the Florida heat. That said I'm looking at the Phonak Lumity Life which has higher than 68 waterproofing, but sacrifices the telecoil. It has Bluetooth classic.
While trying to understand telecoil I found out my cell phone is telecoil compatable and also has bluetooh. Seems I should be able to connect my phone to a venue's telecoil and stream the event from my phone to the hearing aids via blue tooth.
Has anyone done that?

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@johnbflat

I'm a 1st time hearing aid wearer and shopping for my first pair to treat a "cookie bite". My main concern is I'm a heavy sweater who lives in the Florida heat. That said I'm looking at the Phonak Lumity Life which has higher than 68 waterproofing, but sacrifices the telecoil. It has Bluetooth classic.
While trying to understand telecoil I found out my cell phone is telecoil compatable and also has bluetooh. Seems I should be able to connect my phone to a venue's telecoil and stream the event from my phone to the hearing aids via blue tooth.
Has anyone done that?

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@johnbflat I'm not aware of a cellphone that has a telecoil but it's certainly possible. Old landline phones had the equivalent of a loop transmitter that would send the signal to a hearing aid inductively. However, if your cell phone did have a telecoil, it would have to be a "receiver", as opposed to a "loop transmitter" to work in the scenario that you describe. In your scenario, the venue would not be considered telecoil, but a loop transmitter. Your telecoil equipped cell phone could pick the signal up and Bluetooth it to your hearing aids. Again, I'm not certain of a cellphone that has a telecoil. For hearing aids without a telecoil, that function can be performed by an accessory device that would be obtained from the hearing aid manufacturer. The telecoil would pick up the venue loop signal and send it to the hearing aid, not by Bluetooth, but by the "near field" signal that is proprietary to the hearing aid manufacturer.
Tony in Michigan

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I have Phonak (not newest model) hearing aids that are Bluetooth compatible but my main problem now is being very uncomfortable in restaurant settings because of background noise. I do have a setting for this but it absolutely does nothing to help me hearing even people sitting right next to me! I did see that there was an accessory you could use for places like this but don't know if it would really help. If anyone has this problem please advise, Thanks!

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@healthnut76

I have Phonak (not newest model) hearing aids that are Bluetooth compatible but my main problem now is being very uncomfortable in restaurant settings because of background noise. I do have a setting for this but it absolutely does nothing to help me hearing even people sitting right next to me! I did see that there was an accessory you could use for places like this but don't know if it would really help. If anyone has this problem please advise, Thanks!

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I have the same problem in a restaurant so would like to know how Phonak’s users feel about using accessories in noisy background noise. When I up the noise reduction button I hear even less. Yes, please advise and thank you!

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@healthnut76

I have Phonak (not newest model) hearing aids that are Bluetooth compatible but my main problem now is being very uncomfortable in restaurant settings because of background noise. I do have a setting for this but it absolutely does nothing to help me hearing even people sitting right next to me! I did see that there was an accessory you could use for places like this but don't know if it would really help. If anyone has this problem please advise, Thanks!

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healthnut76….I have Phonak Bluetooth hearing aids that are 1 year old. I love Bluetooth for pairing to my phone for calls and music. I would agree that restaurant settings do not work well for me either. If I try adjusting background noise it always affects speech volume. I try to place myself on outside walls and have the person directly across from me. Phonak makes a microphone system that I tried using with my last set of hearing aids which was tied in with the Compilot II necklace piece but did not see great results with that either. I am still learning how to deal with these situations. Hope this helps!

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