Pairing old Kirkland hearing aids with new iPhone14

Posted by moosh @moosh, Mar 26 4:35pm

I have older hearing aids that work just fine. They are Costco Kirkland aids, circa 2017. I have always had them paired to my iPhones with the KS6 app. Today I got an iPhone14 and I cannot pair it with these aids. (They still connect fine to the old phone & play podcasts if its Bluetooth is on. Turned it off to avoid conflict. The new iPhone pairs with my spouse's AirPods, so not the phone per se).

I had not anticipated this and am not sure what to do now? Throw away the KS6 app and try the newer KS10 app? Buy new $$$ aids? Take the phone back? Any experience with this situation would be warmly received. Thanks in advance.

Interested in more discussions like this? Go to the Hearing Loss Support Group.

Can you uninstall and reinstall the old app? Is it still available ? Sometimes this helps

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Have you gone back to Costco to see if they can help you with this? They still service Kirkland hearing aids.

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