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Has anyone had problems with the Mayo diet app?

Posted by tv65 @tv65, Dec 31, 2025

My daily food groups isn’t tallying up. I have closed out of the app completely and restarted and it still doesn’t work.

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Mentor
Laurie, Volunteer Mentor | @roch | Dec 31, 2025

@tv65

Cannot answer your question directly, but found the support page:
https://diethelp.mayoclinic.org/s/contactsupport

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Moderator
Lisa Lucier, Moderator | @lisalucier | Jan 2 11:41am

Hi @tv65 - wondering if you were able to get ahold of the tech support for the Mayo Clinic diet app to get some help?

Also, I know that members in the Mayo Clinic Connect Bariatric Surgery & Weight Loss support group would be happy to support you in your journey. Will you share a little about your diet goals?

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tv65 | @tv65 | Jan 14 11:41am

Yes, a lot of problems. I was sent to do it online, it was much easier or use tablet

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tv65 | @tv65 | Jan 14 11:42am
In reply to @lisalucier "Hi @tv65 - wondering if you were able to get ahold of the tech support for..." + (show)
Profile picture for Lisa Lucier, Moderator @lisalucier

Hi @tv65 - wondering if you were able to get ahold of the tech support for the Mayo Clinic diet app to get some help?

Also, I know that members in the Mayo Clinic Connect Bariatric Surgery & Weight Loss support group would be happy to support you in your journey. Will you share a little about your diet goals?

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@lisalucier yes thank you

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