Getting your first appointment

Posted by amkaloha @amkaloha, Dec 29, 2016

I have so many questions about this. Do I have to have a PCP referral to make an appointment? How about health records? I have many problems, the most prevalent right now is swollen legs and feet and have been seeing a few doctors in my area but no one seems to be able to help. I have had sonogram tests (blood movement is fine with no clots), an echocardiogram (heart is working well), but my legs stay swollen and stiff. I also have terrible pain in my knees due to osteoarthritis and neuropathy in both legs (I have to use a walker). Must I diagnose myself? – how do i know which department at Mayo to start with? This is in addition to if they will take my Medicare and BCBS. Mayo has such a great reputation that I just feel they could help me get my life back. Thanks to anyone with any answers or ideas.

A PCP referral is the first step. I would hope that he would have some kind of diagnosis insofar as what dept to start with.Once that is done and you have verified that you insurance will be accepted.they will contact you and decide when you should come in for an appointment. They will then send you an itinerary for your visit. If you need to be seen by other depts that should be no problem. I am waiting on a liver transplant but in the interim have developed SCLE. So now I got to dermatology as well. Get every record you can get your hands on and bring them with you! Information helps. I have the utmost confidence that if your problem can be solved, they can solve it. The staff will help you any way they can to walk you through the process. Mayo is NOT like your local county hospital…..

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@v1crew

A PCP referral is the first step. I would hope that he would have some kind of diagnosis insofar as what dept to start with.Once that is done and you have verified that you insurance will be accepted.they will contact you and decide when you should come in for an appointment. They will then send you an itinerary for your visit. If you need to be seen by other depts that should be no problem. I am waiting on a liver transplant but in the interim have developed SCLE. So now I got to dermatology as well. Get every record you can get your hands on and bring them with you! Information helps. I have the utmost confidence that if your problem can be solved, they can solve it. The staff will help you any way they can to walk you through the process. Mayo is NOT like your local county hospital…..

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Just to add: It is also possible to self-refer….call the number for the Main Appointment Desk and they will help you with the process. Sometimes a PCP may not be effectively treating the condition for which you need help!

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@v1crew

A PCP referral is the first step. I would hope that he would have some kind of diagnosis insofar as what dept to start with.Once that is done and you have verified that you insurance will be accepted.they will contact you and decide when you should come in for an appointment. They will then send you an itinerary for your visit. If you need to be seen by other depts that should be no problem. I am waiting on a liver transplant but in the interim have developed SCLE. So now I got to dermatology as well. Get every record you can get your hands on and bring them with you! Information helps. I have the utmost confidence that if your problem can be solved, they can solve it. The staff will help you any way they can to walk you through the process. Mayo is NOT like your local county hospital…..

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I got into Mayo without a referral from a doctor.

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Yes often people come to mayo for second opinion. They don’t tell their primary care doctor or even the specialist they’re seeing that they are seeking second opinion.

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Thank you so much for sharing your story. Much of what you said truly resonated with me. I have never met medical personnel who are as caring and as kind as those at the Mayo Clinic in Rochester. I have had doctors apologize for keeping me waiting and that has never happened outside the Mayo Clinic. I really do want to encourage anyone who has lost hope with their current medical treatment(or lack of it) to seek help at the Mayo Clinic. You do not need a referral….sometimes you need to just show up!

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You are welcome @bernese53! Have you also noticed that it can be intimidating for your home doctors? That’s where I am right now. After experiencing Mayo, it almost feels like some of my medical care has been 3rd world-ish. It’s really troubling but then, that’s how I ended up at Mayo to begin with. It is hard to go back to less than.

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No kidding! I am in Rochester now having a bunch of tests done….mainly follow-up. If only I could come to Mayo for routine care!

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That’s exactly what I hope to do! How long are you there? I’m flying in Saturday (due to threat of ice storms) for a week, possibly 2. Maybe you can join me for a turkey sandwich at Kayler if still in town!

Liked by Jamie Olson

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@chicagomichelle

That’s exactly what I hope to do! How long are you there? I’m flying in Saturday (due to threat of ice storms) for a week, possibly 2. Maybe you can join me for a turkey sandwich at Kayler if still in town!

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I am staying at the Grand Kahler and am leaving Sunday. When are you coming in on Saturday?

Liked by Jamie Olson

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I should be there by 3! Dinner?

Liked by Jamie Olson

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Thank you, @chicagomichelle, for sharing your personal experience. As I read it, emotional tears filled my eyes, because I lived some of the same sights and sounds and caring at Mayo, Rochester. Mayo is indeed a special place. It is almost impossible to explain it; it has to be experienced to be believed!
I hope that your upcoming appointments go well for you.
Stay safe. Rosemary

Liked by bernese53

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@chicagomichelle, @bernese53
Enjoy! Enjoy your dinner, and a new friendship!
If you two need to exchange personal contact information, you can do so thru private messaging by clicking on the envelope icon on top of this page.
Rosemary

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@rosemarya, thank you so much. It is quite true, without actually experiencing it, it’s hard for people to even imagine what happens at Mayo Clinic. It’s unfortunate that all medical facilities will not/can not adopt their philosophies. My primary medical care has been at what are touted to be 2 of Chicago’s finest medical institutions, and what has happened to me is a sin. I’m writing a book which will contain my entire story, as it simply needs to be told. No longer will I accept such complete and total incompetence. While it is hard to go “against the establishment,” what I have experienced has been much harder. I am so grateful for the compassionate care Mayo has offered me and will forever be indebted to them, along with the friend who told me, “just show up.”.

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@rosemarya

@chicagomichelle, @bernese53
Enjoy! Enjoy your dinner, and a new friendship!
If you two need to exchange personal contact information, you can do so thru private messaging by clicking on the envelope icon on top of this page.
Rosemary

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Thank you, I will! Although I’m a pretty easy person to find, @bernese53, I will send you my cell number. If you let me know yours, I will text you when I arrive.

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