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Exciting Improvements on Connect

Posted by @colleenyoung, May 11, 2017

We’ve been listening and working hard to make improvements to Connect in response to your feedback.
Today we’re excited to release a significant set of improvements. They are now live and ready for you to use. Well… maybe not quite perfectly ready. You see, with technology comes glitches. So you may notices changes, but also some things are working perfectly yet.

Here are two of several things I’ll be introducing you to over the next few days.

1. My Profile, Bookmarks and Account Settings
The new Profile page allows you to make your profile page more meaningful for other members to get to know you. You can:

  • Add a background image.
  • Include a brief summary about yourself. What do you want people to know?
  • File your Bookmarks. Have you ever read a message that you’d like to bookmark? Keep them all in one place to find them easily.
  • Follow Groups and Pages.
  • Set your Notification Preferences more easily and with more options such as by email and digest, digest only, on site notifications only, no notifications

2. Daily Digest
One of the most significant improvements will be your Daily Digest. The items you follow will be better organized. The more you tailor your settings to follow specific groups, the more tailored your digest will be.
Please note: you will not receive a Digest on May 11. The new digest will re-start to show up in your inbox early morning on Friday, May 12.

Here’s where to find your Profile page on a laptop or computer

My Profile-new

And on a mobile device:

My profile mobile

 

More to come…

REPLY

IMPORTANT:
All email notifications sent before Wed. May 10 go to an error page and not directly to the discussion thread. This means you will have problems when trying to catch up on older messages. Our apologies.

Any messages posted since the update work properly and as you are used to.
To see the messages from older notifications, I offer this (rather clunky) workaround. It’s okay for short threads, but not so good for long threads.

For email notifications pre-dating May 10:
1. Click the group name at the top of the email (just below the Mayo shields).
2. Choose the discussion thread from the list.
3. Scroll to find the message.

If anyone is having difficulties with the updates, the digest, your profile etc, please send me a message using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
I should be able to help you out or you may have uncovered a technical bug that we need to fix. Thanks for your patience and help.

@colleenyoung

If anyone is having difficulties with the updates, the digest, your profile etc, please send me a message using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
I should be able to help you out or you may have uncovered a technical bug that we need to fix. Thanks for your patience and help.

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Colleen, I can no longer ‘highlight’ or pick anyone’s name with the @ symbol. Not working from here. I have rebooted, etc. and it continues. Just FYI, Scott

@colleenyoung

If anyone is having difficulties with the updates, the digest, your profile etc, please send me a message using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
I should be able to help you out or you may have uncovered a technical bug that we need to fix. Thanks for your patience and help.

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Thanks Scott. Can you explain what you mean by highlight? Do you mean that as you type the @symbol plus someone’s name, it is not auto-appearing?

@colleenyoung

If anyone is having difficulties with the updates, the digest, your profile etc, please send me a message using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
I should be able to help you out or you may have uncovered a technical bug that we need to fix. Thanks for your patience and help.

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Yes. There used to be a dropdown menu that would appear as I typed, but now it is not there nor does it highlight if I add it (the @name manually.

@colleenyoung

If anyone is having difficulties with the updates, the digest, your profile etc, please send me a message using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
I should be able to help you out or you may have uncovered a technical bug that we need to fix. Thanks for your patience and help.

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Great. We’re talking about the same thing. I noticed the absence of that useful auto-fill feature too and reported it to the tech team. It will be re-instated. Thanks for the feedback.

If anyone notices features or functionality that they once had and have since disappeared, please let me know.

@colleenyoung

If anyone is having difficulties with the updates, the digest, your profile etc, please send me a message using this form: https://connect.mayoclinic.org/contact-a-community-moderator/
I should be able to help you out or you may have uncovered a technical bug that we need to fix. Thanks for your patience and help.

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Hi @IndianaScott The auto-fill of @usernames is back!

Thank you for these improvements. Will there be an easier way to get on the seminars? Ways to tell if they have been delayed or cancelled? I’ve gotten on 3 out of 5 that I signed up for.

@sallysue

Thank you for these improvements. Will there be an easier way to get on the seminars? Ways to tell if they have been delayed or cancelled? I’ve gotten on 3 out of 5 that I signed up for.

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Hi Sally Sue,
In fact, we did make a significant update to the Video Q&As as well as. I will be writing more about that in another post. In brief, the signup process is much easier and all in one place. The discussion will appear beside the video window, so you can follow the comments along with the video more easily.

As for the delays, these are getting better too. The technical issues leading to delays have been worked out. Some delays however are not technical and out of our control. During the event, if there is a delay, we will endeavor to inform all registered participants.

See the list of upcoming and archived Video Q&As here: https://connect.mayoclinic.org/hubcap/learn/

I’m relatively new here, but when I read that there were 6 updates, for example, to the Bones, Joints & Muscles Group, I have to go all the way to the end to find the most recent comments. Is this something I can change in my profile?

@rosysharon

I’m relatively new here, but when I read that there were 6 updates, for example, to the Bones, Joints & Muscles Group, I have to go all the way to the end to find the most recent comments. Is this something I can change in my profile?

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@rosysharon In your profile settings you can choose what groups if any, that you would like to receive notifications about. You can choose to be notified via email when someone posts within that group or choose to only receive the Daily Digest., which highlights all posts made in the group. Of course you can ‘opt out’ of all email notifications.
This latest update does not include the ability to take you to the post itself, just the thread on which it was made. The joys of technology!
I’d be happy to help if you need more information.

@rosysharon

I’m relatively new here, but when I read that there were 6 updates, for example, to the Bones, Joints & Muscles Group, I have to go all the way to the end to find the most recent comments. Is this something I can change in my profile?

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It just seems like it would be much easier for all those following groups to have the most recent post first rather than going to the end of the comments, wherever that may be (wastes a little bit of time). Might try the email way, if that takes you to the post itself – although you seemed to indicate that it doesn’t.

Good afternoon my name is Moni and I was reading your remarks I just want to make sure if I read correctly is this regarding to pulmonary fibrosis question mark because I have pulmonary fibrosis and I’m confused quite a bit about others that have it and to see if they’re having some of the symptoms I’m having I’m planning to go to the Denver National Jewish respiratory Hospital and also thinking about the Mayo Clinic in Rochester Minnesota not knowing which is best for pulmonary fibrosis. Please advise and thank you very much for your time

@rosysharon

I’m relatively new here, but when I read that there were 6 updates, for example, to the Bones, Joints & Muscles Group, I have to go all the way to the end to find the most recent comments. Is this something I can change in my profile?

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Hi @rosysharon,
A new feature will soon be added to the site that will allow you to sort the messages by oldest to newest or newest to oldest. In the meantime, I offer these tricks:

– Click VIEW & REPLY in the email notification. It will take right to the post.
or
– Click View & Reply beside the message in the daily digest to go right to the post.
or
– Click Last at the top of a discussion thread to skip to the last page of posts.

@monia1

Good afternoon my name is Moni and I was reading your remarks I just want to make sure if I read correctly is this regarding to pulmonary fibrosis question mark because I have pulmonary fibrosis and I’m confused quite a bit about others that have it and to see if they’re having some of the symptoms I’m having I’m planning to go to the Denver National Jewish respiratory Hospital and also thinking about the Mayo Clinic in Rochester Minnesota not knowing which is best for pulmonary fibrosis. Please advise and thank you very much for your time

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Hi @monia1 and welcome.
You will find quite a few people talking about pulmonary fibrosis in the Lung Health group here: http://mayocl.in/2mb8F2s
Members there will be able to answer your questions. I suggest to start by posting a message with your question(s) in this discussion:

– Pulmonary Fibrosis http://mayocl.in/2jUbLuF

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