EBV Igm still reactive after 9 months

I’m a 53 yr old female whose health took a turn in 2024. Started having high HR for amount of activity. I read somewhere that Epstein Barr can be reactivated so I got tested. Yes, reactivated. But after 9 months I am still not feeling better and I requested another test. The Igm still shows I have an active virus. My family doctor doesn’t understand why so tried to refer me to Infectious disease but they denied my referral. What do I do now? Am I still infectious? Any advice is appreciated.
Oh, I live in Canada