Communication Access needed on Zoom. Please sign petition

Posted by Julie, Volunteer Mentor @julieo4, Dec 8, 2020

Please read the post from hard of Hearing Blogger, Shari Eberts

NPR Highlights Need for Captions on Zoom for People with Hearing Loss

The author writes, “You would never build a building, include ramps but then ask people in wheelchairs to pay to use them. The same holds for people with hearing loss. Captions are our ramps. Why should we have to pay to use the feature we require for equal access?”

If you agree, please sign and share the petition to make Zoom have captions for those of us who are Deaf or hard of hearing:

Provide Free Captions for People with Hearing Loss on Video Conferencing Platforms

https://www.change.org/p/zoom-provide-free-captions-for-people-with-hearing-loss-on-video-conferencing-platforms

I signed the petition and shared on Twitter

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@colleenyoung

I signed the petition and shared on Twitter

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Thank you!! We just received some interesting news today. Zoom is really working on this. In fact, it appears that this can be done already if you can figure out how. An HLAA member has created a YouTube video with the basics. It features a MAC computer, so I am waiting to get more information about using a PC. This petition has generated a lot of attention, and was started by a member of the national HLAA board of trustees. Good to know it's getting attention.

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@julieo4

Thank you!! We just received some interesting news today. Zoom is really working on this. In fact, it appears that this can be done already if you can figure out how. An HLAA member has created a YouTube video with the basics. It features a MAC computer, so I am waiting to get more information about using a PC. This petition has generated a lot of attention, and was started by a member of the national HLAA board of trustees. Good to know it's getting attention.

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Colleen Young. Please send me your e-mail address and I'll send you a copy of the YouTube I mentioned above.

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@julieo4

Colleen Young. Please send me your e-mail address and I'll send you a copy of the YouTube I mentioned above.

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Can you post the link to the video "How to" here in the discussion, @julieo4? I think others might like to see it too.

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@colleenyoung

Can you post the link to the video "How to" here in the discussion, @julieo4? I think others might like to see it too.

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I hope this works.
Video on adding captions to Zoom

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@julieo4

I hope this works.
Video on adding captions to Zoom

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@julieo4 Thanks for posting this. I see it on the HLAA Chapter Leaders group too
Tony in Michigan

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@colleenyoung

I signed the petition and shared on Twitter

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Thanks for this discussion and sharing the link @julie04 and thanks @colleenyoung for letting me reuse your text 😊

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I DID IT! Zoom has live transcription with their paid version. All future Zoom meetings that I conduct will have live transcription. Thank you, @julieo4.

I updated my Twitter status.

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@tonyinmi

@julieo4 Thanks for posting this. I see it on the HLAA Chapter Leaders group too
Tony in Michigan

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@tonyinmi A month or so ago I Zoomed Lincoln Project town halls and mtgs.. they always had captioning and it was just a click away.. Maybe they had to pay for it.. it that the issue?

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@ken82

@tonyinmi A month or so ago I Zoomed Lincoln Project town halls and mtgs.. they always had captioning and it was just a click away.. Maybe they had to pay for it.. it that the issue?

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@ken82 Yes, Zoom has had captioning for some time but there was always a cost. We always pay for our CART writer to provide live captions instead of relying on the automatic captions. Auto captions do not always do a good enough job, especially when you have speaker that does not have clear speech. This is highly probable with people that were born with hearing loss. Zoom has a lot of training videos and some are live. I've participated in several Zoom trainings that used the pre-released version of automatic captions and they were very good, especially since it seemed that English may not have been the speakers first language.
Tony in Michigan

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@tonyinmi

@ken82 Yes, Zoom has had captioning for some time but there was always a cost. We always pay for our CART writer to provide live captions instead of relying on the automatic captions. Auto captions do not always do a good enough job, especially when you have speaker that does not have clear speech. This is highly probable with people that were born with hearing loss. Zoom has a lot of training videos and some are live. I've participated in several Zoom trainings that used the pre-released version of automatic captions and they were very good, especially since it seemed that English may not have been the speakers first language.
Tony in Michigan

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Tony, we tried the Zoom captions for our HLAA chapter's holiday social. They worked well. For our regular meetings, we hire a CART provider whether meetings are online or in person. It costs around $250 per meeting to have CART. Fortunately, our state office for D/HH allots some funds for us to draw from. We will continue to use CART as long as we can afford it. This is the only way to go with regular in person meetings. Virtual meetings become a choice. We have the Zoom Pro program, so the captions are included now. While there are a few errors here and there, for the most part if people are paying attention, it's pretty easy to 'fix' the incorrect word(s) because they are aware of context. You are correct some deaf speech or foreign accents will distort the speech to text captioning. A group using the speech to text feature would have to make decisions based on the situation and the funds available. Speech to text is something we early HLAAers often discussed and dreamed about 25 year ago. It was like science fiction. Amazing how technology has changed since then.

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