1. < Hearing Loss

closed captioning lost and little or no help from Directv

Posted by lindamce @lindamce, Feb 28, 2019

Have messaged and called Directv due to loss of CC. Works for Netflix etc. and some commercials so I know my TV works. I get a run around every time. Do we have an actual right to CC as people with disabilities or are we at the mercy of Directv?

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ltecato | @ltecato | Mar 1, 2023
In reply to @allen99664 "I tried to file a complaint to the FCC and the only questions they ask is..." + (show)
@allen99664

I tried to file a complaint to the FCC and the only questions they ask is what day, what time and what channel did you experience problems. Every minute...every day....every channel. Is the FCC being paid off by directv to not comply. Millions of deaf and hard of hearing are frustrated and we are all forced to put up with closed captioning that as far as I'm concerened is nonexistent. Directv just blames others for the horrible closed captioning, but they sure make sure that you pay that$130.00 bill every month. Best bet for the deaf and hard of hearing is cancel all tv and might as well just start reading books.

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You might try an ADA complaint. Supposedly big companies are trembling in fear of being sued for noncompliance on Website accessibility.
https://www.ada.gov/file-a-complaint/

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