I haven't tried to follow up but I will! Thank you and I'm so happy for you! I got new hearing aids yesterday. Everything sounds so loud. I'm in the learning curve of how to program them with my phone. It's not that I don't know how it's just a new app & it seems like I can't adjust one without the other syncing to it. I don't really need one in L ear. I sound like I'm talking in a mic. She said get used to it im stuck with them & will lose money if I want to return them. I did same with same group a few years ago & got full refund. I said what good are hearing aids if you don't know what direction sound is coming from. I have tinnitus in R ear and hyperacusis in L. Not complaining ! Just determined to work it to where I can sit at a table & hear everybody!