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Transplants | Last Active: Jan 19, 2023 | Replies (12)
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Good morning @katebw 😊
Thank you for letting me know that your experience and decision is the same as mine. I think the quantity of daily questions they are fielding is tremendous. They are tending to questions and lab result reviews each day from the "just transplanted!" all the way to 20 and 30 years post transplant. That's a lot of patients' labs and questions. I really like your idea "snail mail" note of gratitude each year!
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@hello1234 - great questions about the online messaging. You are correct when you say the doctors and nurses are very busy with the 1000s of online messages they receive weekly. When I message my care team, I close with "Thank you for your future response." or something similar to that. That way, they know I am thankful, but don't need to open another message a day or two later to see that I am. They know that patients are thankful for the care they receive, and they would likely be happy not to have to open another message.