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MAC & Bronchiectasis | Last Active: Nov 21 5:21pm | Replies (9354)Comment receiving replies
Replies to "Hi Colleen, I haven’t received emails from the forum since Monday of this week. Could you..."
Hi @margaretg,
The emails have likely been sent to your spam folder as @ginak suggested. This is related to the update we did to our email server due to the increased activity on Connect (yay). I explain it in this post: https://connect.mayoclinic.org/discussion/alert-links-will-not-work-in-email-notifications-dated-before-oct-1/
Please check your spam folder and mark the Connect emails as Not Spam. You can also add "@n1.hubapplication.com" to your safe sender list.
Let me know if this helps.
Colleen
PS: Here's a tip about filtering and organizing Connect emails into a specific folder
- [Tip] Filter your Connect emails into a folder https://connect.mayoclinic.org/discussion/tip-filter-your-connect-emails-into-a-folder-1/
Never mind.
@margaretg I’ve noticed most of my emails have been going to my SPAM folder all of a sudden. I didn’t change any of my settings, so I don’t know why. I’ve been going and marking them “Not SPAM”. Maybe check your SPAM folder and see if they’re there.
GinaK