Hello @galpalsal, Welcome to Connect. All I can say is that we are all different in the way we handle frustration, anxiety, stress and pain so we as members can help by trying to be understanding and offering suggestions from our own experience. I remember when I had my follow up appointment with sleep medicine after using my CPAP for a month or so. I had to bring in my CPAP and mask so they could download the data and I was ticked because I had to bring everything in. My question, why can't I just pop out the SD memory card and bring that tiny little thing in. They should be able to read the data off of it. While I was there in the waiting room grumbling to myself I saw another older gentleman who was also obviously bothered by something so I asked him how he was doing. He spent 20 minutes telling how much he hated the CPAP and using it. He was having issues with the mask which is a really common problem for new users including myself. In fact I'm a 3 or so years user and still am looking to find a better mask that will not give me the CPAP nose.

I think it needs to be a partnership between the doctor and the patient. One where the patient can ask questions and expect helpful answers and honesty if they don't know the answer plus suggestions on what the next step would be.

Do you mind sharing what you were searching for when you found Connect?