T-coil issues

Posted by jdalylew @jdalylew, Jun 21 4:03pm

I hope some of you might be able to help me. For seven months, I have been happily wearing new Oticon hearing aids. However, one of my main goals is to be able to enjoy live theatre, and the t/coil on the New Oticon’s don’t appear to be working at the theatre. They work great for streaming podcasts and telephone calls. They also work great for transmitting Sound from my iPad. I have an appointment with my audiologist, but when I made the appointment, she gave me the sense that she didn’t know what she could do about it. I would be grateful for anyone sharing any thoughts.
Thank you

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Profile picture for h2h @h2h

I have Unitron hearing aids with the telecoil feature. Unfortunately I had to insist on getting them with telecoils and received the same response that I'm going to guess others on this string have recevied when asking about telecoils and that is, 'there's new technology coming, it's old technology, there aren't many places here with hearing loops..." All BS, other than perhaps it is old technology, but it is still the gold standard when a hearing loop is installed correctly and the facility properly maintains it and ensures it is working properly by frequently testing it. For some reason audiologists across the country give the same BS answer to their customers as I've heard it from people on numerous zoom HLAA meetings. I would like to get a straight answer as to why audiologists don't support telecoils. Aren't they supposed to want us to hear as well as possible? That's why I feel we are just customers and really patients. Ok, off my soapbox.... Perhaps the theater actually has an FM system and in that case, as Julie mentioned, you need to check out a receiver and neck loop, which they should have. And, of course the music or actors all need to be mic'd in order for these systems to work. If they aren't using microphones they won't work. With my Unitron HA's, I go to my HA App on my phone, which the AuD installed in order for me to access phone calls with the bluetooth, and in this app is where I turn on my telecoil function. Within this window there are three slide bars, two volume ones, one for each ear, and also a "balance" slide so I can choose how much of the surroundings I want to hear vs being in full telecoil mode. As Julie mentioned, the best site, IMO, for all kinds of non-biased informaiton about hearing aids, and more, is the http://www.CenterForHearing Access.org website. Full of educational informaiton. And, Julie mentioned Auracast coming out, if getting new hearing aids insist on both a telecoil and Auracast features to be fully ADA Access Ready HA.

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@h2h
The link http://www.centerforhearing/
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