I have a problems trying to clean away the collarettes because that gunky stuff clings like glue to skin. I rubbed too hard with the q-tips last night and underneath my eyes was burning for a long time. The q-tip cotton itself seems very rough too. Very uncomfortable .
Warm water soaking doesn't seem to help much. I am going to try applying almond oil under my eye to see if that loosens it at all before wiping .