Connect
Description
On Wednesday, April 11 at 12 pm CT (10 am PT, 11 pm MT, 1 pm ET), we will host our third Mentor & Moderator Teleconference.
Signup for the meeting and you will receive an email reminder a day and an hour before the event.
How to join the meeting
- Call 1 866-365-4406
- Enter the Access Code: 2931995 follow by #.
- Click here to join the meeting at the appointed hour and see the shared screen.
- Enter your first name.
- Click submit.
Proposed Agenda - suggestions welcome
1. Roll Call and Meet the new Mentors - 10 minutes
2. Brainstorm the June Mentor Meetup agenda - 30 minutes
- June 11-12 we're hosting the 2nd Annual Mentor Meetup in Rochester.
- Start sharing your ideas about the program, what you want to learn and do, etc.
3. New stuff and ideas: Show and tell - 10 minutes
- What's new on Connect? What's coming?
4. Tips and Tricks Exchange - 10 minutes
- Open discussion
- Share your new and noteworthy
- What resource, tool or support would like to have to help you in your role as a Mentor?
I encourage you to start the conversation here to help focus our discussion during the teleconference.
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Connect
Well John. Your wish is my command. The Member Directory is the next thing that we are working on to improve. We just got the green light to fund the development. Be rest assured that you guys will be consulted. Currently, you can filter the entire Member Directory https://connect.mayoclinic.org/members/
A-Z
Z-A
Recently Active
New Members
1. There are over 60,000 members, so it's still not very useful even with these filters. These filters will be more useful when applied to the individual groups.
2. Recently Active includes all sorts of activities, like becoming a new member. I think just following a group should not be included as a recent activity since it is captured in New Members.
3. New Members, this is a useful filter
Let me share the early stages of our plan:
Objective: Improve UX, design and functionality of the Member Directory, using use cases from MCSMN, Connect, and Champions.
Use Cases
As a member, I want to find:
- People like me who share my interests
- Community leaders; influencers; knowledge brokers; helpers
- Most active members: people who are likely to be responsive, so I know they’re there
- New members so I can help welcome them
Specifically for Connect - I want to find people who have the same health interests/issues, take part in same groups; the moderators, mentors and superusers/most active in a given group or topic.
Whatchya all think?
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3 Reactions@jimhd, sorry you are not feeling good. Hopefully you will find some relief soon. Until then, your health is more important and we all understand if you need to step away. Take care friend. ~ John
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3 ReactionsHi all, thank you to those of you who have signed up for the Mentor Teleconference on April 11 at 12 pm CT. I look forward to developing the agenda for the June Meetup with you.
@duvie @travelgirl @adriennef @dawn_giacabazi @predictable @sandytoes14 @vdouglas @windwalker I hope that you can make the conference call. Please see details in the original message of this discussion thread and click the green Signup button.
@alpaca @cynaburst @llwortman I know that you've sent regrets but am tagging you on this discussion so that you can be part of the preparatory discussion. I recommend reading through the comments and adding your thoughts pre and post teleconference. I will also be recording the teleconference so you can be involved that way if you like.
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6 ReactionsThese are FABULOUS questions, Rosemary. Here are my thoughts though I'm not convinced they are the only answers. I look forward to talking about them as a group.
1. Yes, I often see posts from a new member and hold my breathe until someone with a related experience answers. As the community gets more and more active, I find it prudent for me as Community Director to hold back for a bit and wait to see if someone answers. But I also know that I don't want to let it go too long, so I do one of 2 things and in some cases both:
a) Private message a mentor or member and make them aware of the post and ask if they might be able to respond.
b) Welcome the member myself and tag members who may be able to respond. I also ask the new member a question to keep them talking until others arrive. Keeping them talking gives others more information to join into the conversation.
Good reminder from this discussion about Ask a Question: https://connect.mayoclinic.org/discussion/case-study-keep-the-conversations-going-by-ending-with-aquestion/
2. When you've been tagged in a discussion that you've no experience with, I suggest:
a) respond kindly so the new member knows they are worth being acknowledged. Sometimes it's helpful to just know they're being listened to. Use the method of asking a question so other members get more information that might help them join in.
b) if you were tagged by a moderator or fellow mentor, PM them to let them know that you don't have experience in that topic, especially if you're not comfortable with the topic. This will help us avoid tagging you again for a similar situation.
3. I tend to tell a member about a particular topic, give them the link and invite them to join there. This gives them the control whether to join or not. However, I understand your method of @mentioning them in the discussion you want them to join. Then they get an email notification that takes them right to the discussion. Keep in mind that tagging people automatically subscribes them to that discussion and they continue to receive email notifications until they manually unsubscribed. So be cautious when using that method to highly active discussions. This may be a source of annoyance.
I welcome the thoughts from others on these 3 topics that Rosemary raises.
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5 ReactionsJim, I echo what Rosemary said. You know what is best for you. Please use Connect when it is supportive for you. Take care of yourself.
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5 ReactionsJohn, would you like a few minutes during the teleconference to show your method? I can give you screen control.
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3 ReactionsWrapping you in prayers!! Life is hard and it’s no fun when all ours stars are not in line with our medical providers. I pray you get relief soon.
Hugs
Dawn
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6 Reactions@jimhd We will be here when you are ready to return! Take whatever time you need.
Teresa
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3 ReactionsColleen:
We have had storm
after storm with 300”
of snow. WiFi and call service have been off/on
I am not sure if you received my reply to “accept” the conference call. I will call in.
Thanks for all you do!
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linda
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6 ReactionsI have registered and will try my very best to be there.
Thanks
Dawn
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6 Reactions