What is the Procedure for a New Patient Seeing a Mayo Clinic Doctor

Posted by marcd2k @marcd2k, 1 day ago

Hello everyone,
I have been dealing with chronic pain, locked muscles, and a Lumbar Spinal Fusion surgery was performed in November of 2025 that did not correct my pain issues in my side. My back is fine, no pain after the surgery, everything healing nicely about (9) months post-op.

This has been going on for more than three years now. July 7, 2023 is the day my low right back pain started, and to this day, August 19, 2026, I am in pain from when I get up until I go to bed. Every day, all day, pain that has now ramped up a 7/8 pain level. My only relief is laying on my back, and within 10 to 15 mins, the pain is mostly gone.

I have been to every major hospital in my city (5 total), and I have seen going on 40 medical professionals, from Chiropractors, to Acupuncturists, to Physical Therapists, and all of the traditional doctors as well (MD's, DO's, Pathologist, Hip Specialists, Spine Specialists).

I am now at my 4th Physical Therapy location this year, having my 4th session yesterday, August 18th. My insurance only pays for 24 visits for the entire year, which is about 3 months of treatment when going twice a week. So my insurance coverage was up a long time back, as I started PT back in January. So, I am spending $1,200 / month to continue with PT, and after (9) months of treatment at (4) different PT offices, no one has been able to tell me what is actually wrong, and therefore, they cannot tell me how to treat it.

My wife and I discussed going outside of our state for treatment, and now I am gathering the information necessary to get an appointment with The Mayo Clinic.

Thank you,
Marc

Interested in more discussions like this? Go to the Bones, Joints & Muscles Support Group.

Maybe you need to see a physiatrist conversant/competent in kinesiology.

You can apply to Mayo online here, but IMO you will do better getting a referral. Allow at least month for your case to be considered.

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Profile picture for bajjerfan @bajjerfan

Maybe you need to see a physiatrist conversant/competent in kinesiology.

You can apply to Mayo online here, but IMO you will do better getting a referral. Allow at least month for your case to be considered.

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@bajjerfan Thank you for replying. I was referred to a physiatrist by my primary doctor, and saw him in July. After reviewing my imaging and the reports, then performing a physical exam, he basically shrugged his shoulders and referred me to a spine surgeon. And of course, the obligatory prescription for an anti-depressant that is also used for chronic pain was written. I took the medicine for about 4 weeks with no change to my pain levels at all, but all of the negative side-effects were there.

I'l check with my primary about getting a referral, thanks again.

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This defines a physiatrist. I don't think they do any surgery other than that involving spinal stimulators, etc.

Physical Medicine & Rehabilitation
Physical medicine and rehabilitation is a medical specialty that treats impairments and disabilities affecting the nerves, muscles, bones and brain.

If the issue is muscular in nature then a good knowledge of kinesiology could help.

Not sure how they are different from someone in pain management.

For me it's difficult to get my providers to ignore the MRIs which almost always leads them to focus on spine issues instead of the hip pain.

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Profile picture for marcd2k @marcd2k

@bajjerfan Thank you for replying. I was referred to a physiatrist by my primary doctor, and saw him in July. After reviewing my imaging and the reports, then performing a physical exam, he basically shrugged his shoulders and referred me to a spine surgeon. And of course, the obligatory prescription for an anti-depressant that is also used for chronic pain was written. I took the medicine for about 4 weeks with no change to my pain levels at all, but all of the negative side-effects were there.

I'l check with my primary about getting a referral, thanks again.

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@marcd2k I believe that Mayo is overwhelmed with requests for neurology services. If any of your physicians has a relationship with a physician on Mayo staff, that could help you to get an appointment.

REPLY
Profile picture for bajjerfan @bajjerfan

This defines a physiatrist. I don't think they do any surgery other than that involving spinal stimulators, etc.

Physical Medicine & Rehabilitation
Physical medicine and rehabilitation is a medical specialty that treats impairments and disabilities affecting the nerves, muscles, bones and brain.

If the issue is muscular in nature then a good knowledge of kinesiology could help.

Not sure how they are different from someone in pain management.

For me it's difficult to get my providers to ignore the MRIs which almost always leads them to focus on spine issues instead of the hip pain.

Jump to this post

@bajjerfan When you say "...For me it's difficult to get my providers to ignore the MRIs which almost always leads them to focus on spine issues instead of the hip pain..." are you sure the hip and not the spine is the source of pain?

I recently went through something similar - sure that either my hip prosthetic had worn out, or I needed a knee replacement. Imaging and examination revealed that it is degenerative disk disease messing with everything from pelvis to toes. Just got a steroid injection and restarted PT with my awesome therapist - he had my lie prone on his table, and while looking at the images, put his thumb on each sore spot based on what he saw. He was able to show me exactly where the "pinch points" were, causing the pain. We started mild manual manipulations and some new-to-me stretches to get me back on track.

Does imaging show that your hip is the issue? Or is that the apparent source of the pain?

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@marcd2k Good morning! I had a T11 to L4 fusion in December 2024. I was originally scheduled to have the surgery Uc Davis but decided to get another opinion at the Mayo Clinic.
I called the Phoenix, Mayo Clinic, and after determining that they took my insurance. I had my x-rays, CT scans, and MRIs electronically sent to their office. Their doctors reviewed my case, and I was accepted by Dr. McClendon.
It was a pretty smooth process for me, but I will recommend that you call them to ensure that they received all of your files. Good communication is key to getting timely responses from them.
Wishing you the best!
Sherry

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Profile picture for Sue, Volunteer Mentor @sueinmn

@bajjerfan When you say "...For me it's difficult to get my providers to ignore the MRIs which almost always leads them to focus on spine issues instead of the hip pain..." are you sure the hip and not the spine is the source of pain?

I recently went through something similar - sure that either my hip prosthetic had worn out, or I needed a knee replacement. Imaging and examination revealed that it is degenerative disk disease messing with everything from pelvis to toes. Just got a steroid injection and restarted PT with my awesome therapist - he had my lie prone on his table, and while looking at the images, put his thumb on each sore spot based on what he saw. He was able to show me exactly where the "pinch points" were, causing the pain. We started mild manual manipulations and some new-to-me stretches to get me back on track.

Does imaging show that your hip is the issue? Or is that the apparent source of the pain?

Jump to this post

@sueinmn

I have IMO 2 issues. One is pain across my lower back which is often initiated by walkng or bending slightly forward. It may be spine related, but out of all of the docs I've seen none has suggested any surgical intervention based on MRIs, but they try to treat with epidurals which don't help. I had a medial branch block, but that indicated that RF ablation probably wouldn't work. Since I had L5-L1 fusion Intracept likely won't help. The verterbrae won't wear because they can't move and if I understood the last ARPN I saw the metal bloks physical access to the required nerve for treatment.

I've had a sore spot on the right side at the top of my pelvic bone that feels like burning/inflammation. It's worse than the pain across my lower back, but the docs just ignore it. IMO it's some kind of tendonitis and not tendinopathy. I had a 3D MRI on my hips and pelvis, but there was nothing remarkable from what I gather. It's possible that MRI in the prone position or ultrasound could provide more nsight. The right hip pain started maybe a year and a half ago. It's possible it's trochanteric bursitis or additional tendinitis. A trigger point injection didn't help. I am going to see my spine doc's assistant today. Hopefully she'll be more receptive about the pelvic and hip pain.

REPLY
Profile picture for sherrym25 @sherrym25

@marcd2k Good morning! I had a T11 to L4 fusion in December 2024. I was originally scheduled to have the surgery Uc Davis but decided to get another opinion at the Mayo Clinic.
I called the Phoenix, Mayo Clinic, and after determining that they took my insurance. I had my x-rays, CT scans, and MRIs electronically sent to their office. Their doctors reviewed my case, and I was accepted by Dr. McClendon.
It was a pretty smooth process for me, but I will recommend that you call them to ensure that they received all of your files. Good communication is key to getting timely responses from them.
Wishing you the best!
Sherry

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@sherrym25 Good morning, Sherry. Thank you for replying, I will give them a call to see what is recommended on my end.

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Profile picture for steveinarizona @steveinarizona

@marcd2k I believe that Mayo is overwhelmed with requests for neurology services. If any of your physicians has a relationship with a physician on Mayo staff, that could help you to get an appointment.

Jump to this post

@steveinarizona Thank you, Steve. I will check with my primary to see if he knows anyone at Mayo, or at least has a suggestion moving forward.

REPLY
Profile picture for Sue, Volunteer Mentor @sueinmn

@bajjerfan When you say "...For me it's difficult to get my providers to ignore the MRIs which almost always leads them to focus on spine issues instead of the hip pain..." are you sure the hip and not the spine is the source of pain?

I recently went through something similar - sure that either my hip prosthetic had worn out, or I needed a knee replacement. Imaging and examination revealed that it is degenerative disk disease messing with everything from pelvis to toes. Just got a steroid injection and restarted PT with my awesome therapist - he had my lie prone on his table, and while looking at the images, put his thumb on each sore spot based on what he saw. He was able to show me exactly where the "pinch points" were, causing the pain. We started mild manual manipulations and some new-to-me stretches to get me back on track.

Does imaging show that your hip is the issue? Or is that the apparent source of the pain?

Jump to this post

@sueinmn Hi Sue, thank you for this information. Unfortunately, epidurals do not always help, and sometimes they actually make things worse. And of course, this is my situation. I had an epidural back in February at T11-T12 of my Thoracic spine, and there was intense pain during the epidural, and there has been an increase in my pain level ever since.

I've had the opposite happen as well, where I had two previous epidurals about 2 to 2 1/2 years ago (T12-L1), and they did not help or hurt. No additional pain, but no improvement at all. I recently saw another spine surgeon that reviewed my imaging and reports, examined me, and told me that he does not feel I need another surgery.

That is great news for me, however, no one has any idea why I am still in so much pain every day. I am currently at the 4th PT office this year, from January until this week. So, (4) offices, multiple therapists over (9) months, and no one has any idea why their procedures are not working, or why I am in pain. Everyone is just guessing, or throwing darts, as I tell my wife.

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