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Review process for appointment

Posted by coquest23 @coquest23, Dec 15, 2023

I read on the website that the review process for an appointment can take days or months. All documents have been submitted. This is an urgent situation needing an ASAP response. We’re after a second opinion regarding radical surgery. Is there any way we can have this particular situation earmarked for a quick response? How can we get this case moved to the top of the pile for such a busy hospital?

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Moderator
Colleen Young, Connect Director | @colleenyoung | Dec 17, 2023

Hi @coquest23, I can understand your concern when you are facing an urgent medical need.
Appointments at Mayo Clinic are prioritized on the basis of medical need. Availability depends on the nature and the urgency of the problem and Mayo Clinic's ability to help (as determined by a Mayo Clinic doctor). The complexity of the medical condition and, for less complex conditions, the availability of care closer to home are also factors.

If you have already submitted a request, you can call Mayo Clinic to find out the status of your request. If you haven't yet submitted a request, you can do so and inquire about the review time. All location phone numbers can be found on this webpage: http://mayocl.in/1mtmR63

REPLY
1 reply
coquest23 | @coquest23 | Dec 18, 2023
In reply to @colleenyoung "Hi @coquest23, I can understand your concern when you are facing an urgent medical need. Appointments..." + (show)
@colleenyoung

Hi @coquest23, I can understand your concern when you are facing an urgent medical need.
Appointments at Mayo Clinic are prioritized on the basis of medical need. Availability depends on the nature and the urgency of the problem and Mayo Clinic's ability to help (as determined by a Mayo Clinic doctor). The complexity of the medical condition and, for less complex conditions, the availability of care closer to home are also factors.

If you have already submitted a request, you can call Mayo Clinic to find out the status of your request. If you haven't yet submitted a request, you can do so and inquire about the review time. All location phone numbers can be found on this webpage: http://mayocl.in/1mtmR63

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Thank you so much. Mayo has just rejected the application for reasons you mentioned. Thanks for your prompt response to my question.

REPLY
1 reply
Moderator
Colleen Young, Connect Director | @colleenyoung | Dec 18, 2023
In reply to @coquest23 "Thank you so much. Mayo has just rejected the application for reasons you mentioned. Thanks for..." + (show)
@coquest23

Thank you so much. Mayo has just rejected the application for reasons you mentioned. Thanks for your prompt response to my question.

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@coquest23, I know that denial letter comes as a gut punch. I sincerely hope you can find the care needed close to home.

The support from fellow patients and caregivers here on Mayo Clinic Connect remains available for you. Can I help connect with others facing as similar health condition as you and yours are?

REPLY
1 reply
coquest23 | @coquest23 | Dec 18, 2023
In reply to @colleenyoung "@coquest23, I know that denial letter comes as a gut punch. I sincerely hope you can..." + (show)
@colleenyoung

@coquest23, I know that denial letter comes as a gut punch. I sincerely hope you can find the care needed close to home.

The support from fellow patients and caregivers here on Mayo Clinic Connect remains available for you. Can I help connect with others facing as similar health condition as you and yours are?

Jump to this post

Yes, a gut punch for sure! Going to Plan B is not what we wanted, but we trust the protocol and will seek a second opinion closer to home. Thanks for your compassionate response! So appreciated.

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