Is the Daily Digest email no longer being sent from Mayo Connect?
I recently noticed that I am no longer receiving the Daily Digest from Mayo Clinic Connect in my email box. I really enjoyed receiving this every day. Was this discontinued or did I inadvertently turnoff a notification for this? Thanks!
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Hi @nancy82415, thanks for reporting this. We are currently having some issues with the delivery of the Digest. The tech team is working on resolving the issue. I hope you will see it in your inbox again tomorrow morning.
Please let me know.
@colleenyoung you’re welcome. Thank you for letting me know it wasn’t me as I am not very computer savvy. 😊 I will definitely let you know either way, receiving it or not.
Just got an update from the tech team. They've discovered the issue and are working on a resolution. You may not receive a digest tomorrow, but we are (relatively) confident that by Friday things will be back to normal. This may need a collective finger crossing from community members for the tech team. Finding needles in haystacks isn't easy. 🙂
This is all new to me. I'm not very computer savvy, either – but I did not know that The Daily Digest existed. Is it something one pays for, as a subscription? I "joined" Connect a couple of months ago, quite by accident, and didn't sign up for it – just kind of jumped into a discussion and didn't look back! So glad I did – I really appreciate the different comments, explanations, suggestions, encouragements, points of view. There's nothing not to like!
@bjk3 I had thought it was automatically sent to you if you provided an email address when signing up for Mayo Connect. I could be wrong. I signed up 7 years ago. I can’t remember. But I am tagging @colleenyoung as she is so knowledgeable and computer savvy! She is amazing! She will have a definitive answer!
Hi @bjk3, Can you check your settings for Daily Digest under your Profile?
— Click on your profile icon at the top right of a Connect page
— Select Profile & Settings
— Click the Settings tab below your Profile description
— Scroll down to the Notifications and Preferences
— Click Edit at the right side on the settings for Digest
— Select either Everyday or Weekly and then click the Update button at the right
If it's already set to Everyday and you still aren't receiving a Daily Digest please use the Contact a moderator form by clicking on the Contact Mayo Clinic Connect link at the bottom left of any Connect page in the footer section. Here's the direct link to the form: https://connect.mayoclinic.org/contact-a-community-moderator/
Thank you, John! I didn't have a bio so I added one in and then followed your instructions, so now I'll wait and see what happens. All the steps were right in line and easy to do – many thanks!
Thank you, Nancy! John sent instructions and I think I managed to get through them and get signed up. His instructions were really clear – any mess-up would definitely be mine. Blessings to you!