Many Clinics and hospitals, including Mayo Clinic are implementing the EPIC software.
My wife and I are also Mayo Florida patients and we love the fact that we can quickly access, via the portal the doctor's notes after a meeting with him/her.
Our local provider, has recently implemented the EPIC software, and one of the tools is "My Chart", which I try to use to my advantage when encountering the multitude of doctors who my wife and I seem to see daily….welcome to old age!
After having had a followup meeting yesterday with my pulmonologist-following a number of tests he had ordered a month or so ago, I stopped by his office this morning and got a copy of his "notes" from our meeting. Again, I personally had to go there and request a copy of his notes, as they are not available via the new EPIC software tools. To my dismay, I found a statement in his notes…"Bronchoalveolar lavage of the left lower lobe showed evidence of malignant cells or infection."!!!!
Our meeting yesterday was cordial and up-beat. My pulmonologist made no mention of this…only that everything was GOOD! I have queried him this morning via My Chart, but the point of all this is, the new EPIC software does not allow the patient to access via My Chart the Doctors Notes. I had challenged this several weeks ago and was told that basically the reason was Privacy, etc…
Bottom line, the patient needs access to the doctors notes! Those of us who are technically proficient use these notes to gain a clear understanding of what was said, and act accordingly. Many doctors do not allow the use of AudioNotes to record the meeting.
Hopefully, in this case the statement was a "typo". However, I wanted to get the message out that it is important for the patient to get a copy of the doctor's notes and read it and understand it. If we have questions, ASK FOR CLARITY…this is very important!
Doctor's are human and do make mistakes. If the above statement was a typo, I will breath a sigh of relief. If on the other hand the doctor simply missed the diagnosis, I will be grateful for my inquiry.