How do I unsubscribe from a thread?

Posted by bobbyboomer @bobbyboomer, Aug 2, 2019

How do I unsubscribe from a thread?

I get notifications of threads I never clicked on, and I figured out how to stop them from being e-mailed to me, but they show up in my “My Notifications” drop down box. That saturates the list and makes it harder to find the ones that I do want to follow.

Is there any way to stop specific threads from appearing there?

Thanks,
Bob

Hi @bobbyboomer, do you follow specific groups? If you follow a group, for example the Hearing Loss group, you will receive notifications for every post within that group. If you unfollow the group then you will cease to get notifications from the entire group, and will only receive notifications from the threads you have taken part in or are @mentioned. However, there is a danger in doing that, as you may miss new discussions you may want to take part in.

To unfollow a group you can go to My Profile (found by clicking the arrow next to your photo and the appointment button at the top of the screen) then "Groups" then click edit and within that screen you can unfollow groups.

REPLY

Hi Ethan, thanks for the response.

I see the benefit and loss of unsubscribing to the entire group. I guess I'd rather wade through the things that don't interest me than to miss something that does.

Thanks again,
Bob

REPLY

For some reason I'm getting posts from the "Just Want To Talk" group in my feed, but don't see it in the group I'm following.

Bob

REPLY

Hi @bobbyboomer, did you take part in a discussion within Just Want to Talk? That could be why you are getting notifications from that group.For instance I moved this discussion to JWTT so that others can find help from it.

REPLY

Hi Bob,
I've had that problem too. I don't want to leave the whole group, but I don't want to continue with a thread that has no relevance for me. See if this helps:
Get Started on Connect — How to Subscribe or Unsubscribe from a Discussion
https://connect.mayoclinic.org/get-started-on-connect/

Let me know, because if that doesn't give you the help you need, we can find out how to get it. There's no reason to be overwhelmed by email. Fingers crossed – Debbra

REPLY

I may have answered a post in another group that appeared under the bell icon (My Notifications) before I realized I'm getting all kinds of things in there that aren't in my group (hearing loss) like recipes and so on. I'd like to know how to keep my notification feed to Hearing Loss only, and although I've been to my account again and again, I can't seem to figure it out.

It's not a life and death problem, but it is a bit of a time waster to scroll through so many discussions I don't have an interest in.

Bob

REPLY
@bobbyboomer

I may have answered a post in another group that appeared under the bell icon (My Notifications) before I realized I'm getting all kinds of things in there that aren't in my group (hearing loss) like recipes and so on. I'd like to know how to keep my notification feed to Hearing Loss only, and although I've been to my account again and again, I can't seem to figure it out.

It's not a life and death problem, but it is a bit of a time waster to scroll through so many discussions I don't have an interest in.

Bob

Jump to this post

@bobbyboomer, I was experincing a similar situation. Here is what worked for me.
I clicked the FOLLOW + at the beginning of the Discussion. And selected the email me option.
When I got the email notice, I opened it, and then Clicked the (Blue) FOLLOW+ to unfollow. (I apologize for my non technical language. I hope this makes sense>)

I can't say why, but this has worked for me. Let me know if this works for you.
I am going to tag @ethanmcconkey who might have something to add to this.

REPLY

Thanks, I'll try it.

Bob

REPLY

Either nobody is posting recipes and gratitude today, or a moderator has fixed it for me – if that's the case, thank you very much mr/ms mod – if not I'll try that tip next time.

Bob

REPLY

You can choose which emails you'd like to receive related to your interests in your Account Settings https://connect.mayoclinic.org/account/.

When following a group, you have 3 options to choose from (see image):
1. Email me when new posts appear and include in my email digest.
This is the option you currently have and means you get an email each time a new message is posted. (Lots of emails.)

2. Include in my email digest only.
This is the option I recommend for you. You will receive only 1 email summary of all the day's activity in one email per day for the groups you follow.

3. Unfollow. Do not notify be about this anymore.
Stops all emails from that group.

You can also choose to unfollow specific discussion threads within a group, i.e., you wish to continue to follow the group but no longer receive updates about a thread that doesn't interest you.

Adjust your notification preferences https://connect.mayoclinic.org/get-started-on-connect/#notification-preferences any time to receive only the emails you wish to receive.

If you have further questions about how to optimize the use of Mayo Clinic Connect, please contact me using this form: https://connect.mayoclinic.org/contact-a-community-moderator/

REPLY
Please sign in or register to post a reply.