Helping food allergy kids stay safe in school

Help! My son is in Kindergarten and has nut allergies. His teacher has made the class nut-free, but the school is not nut-free. It's been very difficult to understand what their safety protocols are for food allergies. Worse of all, although the teachers seem to be trying to do their best, I get the sense that one of them is annoyed at having to deal with food allergy issues, and the other downplays the seriousness, because the classroom has been made nut-free. Our allergist has told us that a "nut-free" rule can often give the illusion of safety, so we would like to remain vigilant.

On top of that, the nurses and the teachers have said that my son needs to come to them if he needs help. We are working on him finding and using his voice, but I also think the teachers need to keep an eye on him because if he does have an allergic reaction, he may not be able to ask for help. We have also been frustrated that although they say he needs to come to them, he has also told us that he has the impression students are not allowed to ask for help in certain situations.

We have had much back-and-forth with the teachers and the nurse's office. My question to them is: can they clarify the rules around how my son can ask for help in an emergency?

My husband and I are going to raise this question during our upcoming parent/teacher conference next week. And, I have asked the nurse's office to touch base with my son to reinforce phrases that we use at home if he needs help. If we aren't satisfied with the outcomes, we will follow up with the school administration directly.

Through all of this, I haven't felt supported as a parent, and have not been treated with compassion and empathy by the school.

Have others had this same experience?

Does our proposed course of action seem appropriate?

Thanks so much for reading and sharing.