Communication through a walkies talkie device at a workplace.

Posted by ghepp2215 @ghepp2215, Aug 1, 2019

Hey there! I’m trying to learn more about communicating with a walkie talkie device in the workforce for deaf and hard of hearing employees for a project I’m working on. If you have dealt with this situation or know someone who has, please help me by answering some of the questions below.

Tell me about the last time you were working on the job site with lots of noises around you and someone tried to communicate to you with a walkie talkie device.

What was hard about that?

Why was that hard?

What else was difficult about that?

What did you do about it?

How do you solve communicating through a walkie talkie when you’re deaf or hard of hearing?

What’s difficult about that solution?

Thank you for your time. I really appreciate your feedback as it will help benefit the solution to this problem. 
Thank you,
Garrett Hepperly

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It was the most difficult part of my job when I was working as a School Counselor. We relied heavily on the walkie talkies. It was the best way to track one of us down since we were always moving around campus (myself, admin, our school resource officer). It was a way for the front office to communicate with us as well. The hardest part for me was when I was around noise (in the gym during pep rallies, when students transitioned from class to class, cafeteria, background noise). Also, since I have a sensorineural hearing loss it was difficult to determine WHAT they were saying as opposed to hearing them. Sometimes, someone would say something into the walkie talkie and I wasn't sure if they were calling me or someone else. It was very embarassing and I tried to laugh it off at times, but sometimes, it was just downright humiliating. Everyone tried to speak clearly for me but with a sensorineural loss, even that doesn't always help. I would always have to make sure I was holding it on my "good" side, which is my left since my right ear is pretty shot. So, to be ahead of the game sometimes, I would call the office from a phone when I was in a classroom or certain location to let them know where I was at. Phones were always easier for me vs walkie talkies. Didn't like the walkie talkies at all.

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