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Anyone use the Coloplast ostomy belt? I'm having issues with it

Posted by ronzee50 @ronzee50, Oct 16 12:22pm

Hi all,

I recently switched from using Hollister urostomy bags to Coloplast ones. Coloplast sent me samples for the two piece bags which I am now using. In the samples was the belt, part number 1215. The belt was supposed to have a clip for the holes in the wafer on both sides. This is what the Coloplast website shows. The belt I received had a clip on one side and a slot on the other side. I called Coloplast and was sent 2 more belts with the same configuration. A clip on one side and a slot on the other. When I ordered from my supplier Bryan, I got the same configuration, one side clip other side slot.

Has anyone who uses Coloplast had the same problem? I’ve contacted two people at Coloplast about this and have not received a good response, I have even sent them a picture from the website showing the clips on both sides. I feel like I am speaking a different language to them. I have taken a Holister belt and was able to modify it to work. I should not have to do that, but I can’t get Coloplast to understand the issue.

Interested in more discussions like this? Go to the Ostomy & J-Pouch Support Group.

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ronzee50 | @ronzee50 | Oct 18 5:30pm
In reply to @piki "I did contact my forum and heard nothing back. Also my Canadian supplier said there had..." + (show)
Profile picture for piki @piki

I did contact my forum and heard nothing back. Also my Canadian supplier said there had been no responses from urostomy folks. Sorry.

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@piki Thank you for the effort. It appears I just received a belt that was assembled incorrectly. Everything is good now.

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ronzee50 | @ronzee50 | Oct 18 5:33pm
In reply to @weatherguy6 "I use the ConvaTEC two-piece; the belt has two tabs, as your pictures show. Try asking..." + (show)
Profile picture for weatherguy6 @weatherguy6

I use the ConvaTEC two-piece; the belt has two tabs, as your pictures show. Try asking Byram to send you the ConvaTEC belt.

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@weatherguy6 Thanks. It looks like I just received a belt that was assembled incorrectly. Opening the others I received were good enough though the description says they only have one tab.

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ronzee50 | @ronzee50 | Oct 18 5:40pm
In reply to @westendal "Sounds frustrating! The belts I use attach to tabs on the pouch; my barriers don't have..." + (show)
Profile picture for westendal @westendal

Sounds frustrating! The belts I use attach to tabs on the pouch; my barriers don't have tabs, but use adhesive to stay on. Hollister and ConvaTec make my belts, and they're available on Amazon, amongst other vendors. Maybe one of these pouch-purposed belts would also work with a tabbed barrier.

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@westendal Thank you. I think the first belt was the only bad one. Initially I did modify a Hollister belt to use. It appears the other belts that I received have two tabs even though the description says they have only one.

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westendal | @westendal | Oct 18 6:32pm

Great; glad problem's under control.

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peggydobbs | @peggydobbs | Oct 19 9:30am

Two years ago, I had an ileostomy for 6 months. I used a belt with tabs (hook shaped) on both ends. These clicked into slots on the patch. The patch was supported (i.e. kept stuck to my body) by the belt--but the weight of the pouch still pulled on the patch. I didn't feel secure. So I wore 2 pairs of underpants and tucked the pouch between them--a sort of sling to support the pouch from the bottom. (I sewed the leg openings of the underpants together so the pouch wouldn't slip out downwards. I left the tops open. )

Also, I got up very early every other day, and before eating or drinking anything, took off pouch and patch, had a soak in the tub, then put on new patch and pouch. Even then, small bowel contents would sometimes come out, but never enough to prevent putting on the new patch and pouch. Luckily for me, the ileostomy was reversed. I hope you'll get some management ideas from my experience. Ostomies are definitely a test a character!

I used Byram as my supplier and Coloplast brand. Overall, Byram gave me good phone support. Also, I could order exactly which bags, belts, etc. I wanted. There were pictures on the website.

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mariar55 | @mariar55 | Oct 25 9:33am

I have been using the coloplast belt for over 3 years. Mine has little groves that attach to the loops on the bag. They work perfectly and Zi have no completes with it.

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Moderator
Colleen Young, Connect Director | @colleenyoung | Oct 30 5:38pm
In reply to @ronzee50 "@colleenyoung Hi Colleen. I finally went and opened the Brava belt that my supplier, Byram, sent..." + (show)
Profile picture for ronzee50 @ronzee50

@colleenyoung Hi Colleen. I finally went and opened the Brava belt that my supplier, Byram, sent me. Well, I discovered that even though the description on the package said it only had one tab, it actually had two and I’d the correct belt. I didn’t bother opening it before because of the description. So, I’m good with the belt. Thanks for your efforts.

Ron

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@ronzee50, I'm throwing confetti. Glad you resolved the issue and that members of the forum were able to assist.

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