Booking Hotel & Flight

Posted by janeanon @janeanon, Mar 9, 2024

hello- I recently scheduled an appointment with internal medicine in Florida. I'm planning to stay at the Marriot across the street but I don't know how many nights to book. Do I book a week and cancel or book the two nights that I need and hope I can add more nights if the need arises?
Same thing with the flight. I'm uncertain when to schedule the return flight. I was told they may schedule more appointments that week depending on what the doctor decides during the evaluation as well as availability. I logged in today to find they've already added tests for the day of my evaluation.
Anyway, I'm looking for advice on the best way to go about booking the flight and hotel. Thank you!

Interested in more discussions like this? Go to the Visiting Mayo Clinic Support Group.

Colleen Young, Connect Director | @colleenyoung | Mar 9, 2024

Hi @janeanon, appointments or testing may be scheduled during this first visit as determined by your care team and diagnosis. If additional appointments are required the schedulers will work with you to accommodate your schedule and preference. For example, it may be more convenient for you to extend your visit or return at another time. You can contact Mayo Clinic's free Concierge Services to ask about accommodation and flight flexibility options. Here's how to contact them on Monday:
By phone 7 a.m. to 6 p.m., Monday-Friday: 507-538-8438
Email: concierge@mayo.edu

Fellow members like @beatitudes @fourof5zs @lindes @ees1 @nancy82415 @donnab213 @jc76, who have experience at Mayo Clinic in Jacksonville, Florida may have more tips to offer.

Here are related discussions that you may also wish to explore:
- How to best plan and prep for my visit to Mayo Jacksonville
https://connect.mayoclinic.org/discussion/how-to-best-plan-and-prep-for-my-visit-to-mayo-jacksonville/
- First Visit to Mayo Clinic: How do appointments work? What to expect?
https://connect.mayoclinic.org/discussion/new-internal-med-patient/
- Anyone have tips on preparing for initial visit to Mayo Clinic? https://connect.mayoclinic.org/discussion/preparing-for-initial-visit/

@janeanon, how soon is your trip to Mayo Florida?

janeanon | @janeanon | Mar 10, 2024

In reply to @colleenyoung "Hi @janeanon, appointments or testing may be scheduled during this first visit as determined by your..." + (show)

I am going mid April.

Cheyenne Peterson | @cheyennepeterson | Mar 11, 2024

One great option for patients is working with Patient Travel Services. The are licensed travel agents that work for Mayo patients and can book hotels, flights and ground transportation. One great benefit they have is being able to rearrange your travel/hotel if your appointments with the clinic would change. They are also able to get any discounts that are available to Mayo patients. You can call them at (866) 551-3392, Monday to Friday, 8:30-5:30 (CST); they also can be reached at by email at, mayopatienttravel@mayo.edu